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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy claim process
The claim process is easy and fast. Payment was issued in less than 48 hours. Love this company!
Insurer: MetLife
By: customer
Necessary and easy to understand/reimburse
Easy to submit claims and be reimbursed. Easy to understand coverage, copay, etc.
Insurer: MetLife
By: Tricia
I am notified when they receive my…
I am notified when they receive my claims, I get an immediate responseas of the status of my claims.I am quite please with the service I have received with met life animal insurance.
Insurer: MetLife
By: Patricia
Simple and fast claim processing.
Simple and fast claim processing.
Insurer: MetLife
By: customer
My cat has been struggling with Asthma…
My cat has been struggling with Asthma and your insurance reimbursements has helped me keep him very healthy
Insurer: MetLife
By: Emily T
The claim reimbursement process is…
The claim reimbursement process is quick and .seamless
Insurer: MetLife
By: Jackie Norris
Great service
MetLife processes my claims quickly. Their website is easy to use in submitting claims and there is a fast turn around .
Insurer: MetLife
By: Shirley Alexander
Reimbursements are prompt but the premiums are increasing too quickly.
I always get reimbursed quickly now that I know what documents need to be sent. The SOAP notes are not typically something my vet automatically sends so I have to request they are emailed to me or my reimbursement gets delayed. I am concerned about the annual increase in my premiums, however, and am not sure it is worth it in the long run. I will wait to see my next increase and decide if I will stay with them or not.
Insurer: MetLife
By: Gail
So far happy with it thanks
So far happy with it thanks
Insurer: Nationwide
By: customer
It was really easy to submit claims
It was really easy to submit claims, the response and turnaround of the reimbursement was quick; so far, the best experience I've had with MetLife pet ins.
Insurer: MetLife
By: Cynthia S.