216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great and knowledgeable customer service
Yaz answered all of my many questions and provided top rate customer service. I appreciated the guidance that they provided in helping me understand the policy options.
Insurer: Nationwide
By: Nicole Cannizzaro
Very easy and the plans were explained…
Very easy and the plans were explained well
Insurer: MetLife
By: Makenzie Splater
Good coverage and prices đź‘Ť
Good coverage and prices đź‘Ť
Insurer: Nationwide
By: customer
Great experience so far
Great experience so far . Best pet insurance I have used.
Insurer: MetLife
By: customer
Important fact they neglect to mention.
BEWARE. Know what you are doing before you do it. I have never had pet insurance. This was the first time ever. My wife made an appointment for the dog. Took the dog to the vet. Filed the claim and it was denied. WHY? Because the owner info on the invoice was in my wife's name since she made the appointment. Having never had pet insurance, it never occurred to me that the bill had to be in MY name. And, Pets Best does not make that IMPORTANT fact clear on their site. Some user error here, I know. But that is something they should make clear on the site.
Insurer: Pets Best
By: Sailordad
Quick response & efficient customer…
Quick response & efficient customer service. Always friendly & informative!
Insurer: MetLife
By: CC
Timely review of claims and quick…
Timely review of claims and quick payment.
Insurer: MetLife
By: Rick
This is the first time that I believe I…
This is the first time that I believe I was compensated for bringing the dog to the vet.I don't know if it's because you have to be your annual deductible or what , but this is the first time that i've been compensated
Insurer: MetLife
By: Ashley
Great experience with Metlife Pet Insurance
Although it was a bit of a process to get all my canine companion's medical records loaded for the first claim on his policy my experience with Metlife pet insurance has been really good. All claims have been reviewed and responded to in a timely manner. It's important to get the correct information loaded with each claim but uploading documents is easy and straightforward. I had transferred coverage from another company/policy and Metlife pet insurance was the only one that would cover preexisting conditions (as long as the companion had that condition covered by the proceeding policy); which was a really important factor as my companion did have pre-existing conditions that developed while under his prior policy. They have never given me any issues with that. This policy has been great and has definitely helped me keep up with necessary veterinary treatments for my companion and not have to worry about how I was going to pay for it.
Insurer: MetLife
By: J.W.
Submitted paperwork
Submitted paperwork, five days later,reimbursed!!!!!
Insurer: Pumpkin
By: Gregg