220,393+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 220,393 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

220,393 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,884 reviews

4.9
Healthy Paws

11,222 reviews

4.9
Fetch

5,623 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,083 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 29, 2026

All I know is that unfortunately would…

All I know is that unfortunately would fetch pet insurance it's okay do you guys got great customer service but when it comes to the benefits plan it sucks I'll be honest with you I mean I submitted $763 claim and got $182 out of that because you guys said that you were covering the $400 deductible if you only knew how bad we needed that money back financial wise we're hurting really bad and for you guys to just go ahead and take the first deductible killed us but I guess that's your way of showing how well that you care about your clients instead of us let it instead of letting us know that you're going to take this out and let us make that kind of decision instead of taking it out next time you decide to just do it right then and there so that being said me and my wife we're going to have to discuss on what's going on and see maybe we might have to cancel you guys we're not sure but your customer service is awesome because when I got disconnected from talking to the individual at customer service he called me back and I find that very professional so thank you you have a good day

Insurer: Fetch

By: Jesus Epps

Verified May 29, 2026

Thoroughly satisfied

Thoroughly satisfied! Our Lily had surgery with pathology, and within 10 days our claim was processed and paid.

Insurer: MetLife

By: customer

Verified May 29, 2026

Fast and fair on numerous payments…

Fast and fair on numerous payments attached to one surgery. Thank you.

Insurer: Spot

By: Connie Lickeycustomer

Verified May 29, 2026

Easy to sign up!

Easy to sign up!

Insurer: MetLife

By: Frances Saavedra

Verified May 29, 2026

I submitted a claim and from start to…

I submitted a claim and from start to finish it was easy and the response was quick. They explained the process and kept me updated with everything!!!

Insurer: Fetch

By: Iris

May 29, 2026

Aileen Andino at Fetch

Aileen Andino at Fetch was absolutely wonderful to work with while helping me get Coconut set up with pet insurance. She was patient, kind, and extremely thorough throughout the entire process. She took the time to explain everything clearly, answered all of my questions, and made sure I understood the coverage options before making decisions. Her customer service was excellent, and I truly appreciated how caring and professional she was. Thank you, Aileen, for making the experience so easy and stress-free!

Insurer: Fetch

By: Juanita Johnson

Verified May 29, 2026

Good Value Good Customer Service

Stephanie was extremely helpful in finding the right plan and answering all of my questions. I was able to easily set up a time to discuss the plan options and my concerns, and am confident in the value and coverage of the plan I chose. Highly recommend!

Insurer: Prudent Pet

By: Keenan

Verified May 29, 2026

Great

Been great and very helpful.

Insurer: Sonnet

By: Liam Waters

Verified May 29, 2026

Ease of submitting a claim and quick…

Ease of submitting a claim and quick turn around time

Insurer: MetLife

By: Tricia F.

May 29, 2026

Amazing customer support

I had an amazing experience with Fetch Pet Insurance, thanks to Aileen Andino. She was professional, friendly, patient, and incredibly knowledgeable throughout the entire process. Aileen took the time to properly explain all the available coverage options and helped me fully understand what would work best for both of my fur babies. What I appreciated most was how genuinely caring and supportive she was. She made sure we chose the best possible coverage to give our pets the protection they deserve, while also making the process easy and stress-free. Thank you, Aileen Andino, for your outstanding support, guidance, and dedication in helping us make the best decision for our babies. Your kindness and professionalism truly made a difference!🌸♥️🙏🐾🐾

Insurer: Fetch Canada

By: Maria P

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