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Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Tucker 11 yr old male
I picked up Pets Best in March 2025 after my previous company of 11 years forced my to shop around. Unfortunately in June 2025 Tucker was diagnosed with a brain tumor. Pets Best started paying claims right away. I am thankful for Pets Best. They have enabled me to continue to care for Tucker. If not for Pets Best I would have had to make the decision to put him down. Thank you Pets Best for helping me care for Tucker.
Sopt responds quickly and thoroughly
Sopt responds quickly and thoroughly
Insurer: Spot
By: Linda Corona
I like what Met life is paying towards…
I like what Met life is paying towards insurance claims, however claims take way too long to process.
Insurer: MetLife
By: customer
Very long delays with submitted claims.
Very long delays with submitted claims.
Insurer: MetLife
By: customer
Spot is the best.
Spot has been so wonderful as we work through my furbaby's diagnosis, including helping me to put in information for the prescriptions from my vet, and being so kind as I panicked a bit. I am so appreciative of Spot.
Insurer: Spot
By: Megan Guiler
So happy we chose SPOT as our pet insurance! …
Choosing a pet insurance was something I had never done before, had a hard time making a decision and chose SPOT, Luckily I did as my cat needs rx Food and it is covered! I found out the other choice I was thinking about does not have the rx food as a covered item, so happy I chose SPOT!
Insurer: Spot
By: Carla Walker
Triple Cost with No Benefit
After paying in for eight years with zero reimbursements, my policy jumped from $50/moth to over $150.
Insurer: Healthy Paws
By: Chris E
Best of the lot
They were very helpful, had the best rates with a comprehensive coverage. Have been very helpful. There are so many pet insurers that it is hard to tell. Chose this because of services.
Insurer: Prudent Pet
By: Candace Peters