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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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They are just taking your money
Do not trust whatever are saying! the claims take a least 30 days. They do their best to not paying your claims. They are not respectful at all when you are calling about your claims even their manager.
Insurer: Pet Assure
By: Sadra
excellent service
My 7 year old lab pit mix dog tore her CCL playing in the snow. Healthy Paws was awesome. So easy to make a claim on the app, responses were quick and reimbursements were sent promptly. I called with a few questions and they were friendly and helpful. My dog's surgery cost $7100 and Healthy Paws paid $5500 (80%), and they paid the vet directly too! Highly recommend.
Insurer: Healthy Paws
By: Kerry
Easy,not complicated to decide…
Easy,not complicated to decide which/what coverages needed!
Insurer: Nationwide
By: Leon Harrington
A wonderful experience
A wonderful experience! Shelley was so helpful, knowledgeable and so kind and easy to talk with. Had lots of questions and she answered them all. Always rely on Nationwide for Auto & Pet Insurance. .
Insurer: Nationwide
By: Mary Judith Oschman
Claim Process Straightforward and User Friendly
The claim process is straightforward and user friendly.
Insurer: Embrace
By: JES R
This is the 4th canine I now have…
This is the 4th canine I now have insured under Nationwide. It continues to amaze me that a company as large as Nationwide has a pet insurance site that reminds me an old dos version of software. You need to bring a contemporary look to the site. Also, it is ridiculous that after having 3 other canines registered on the site, I still have to enter the full information about my bio. You would think you would have that information readily available so I don't have to reenter the same information a 4th time! You need a very badly updated website. Also, the response time to inquires is very slow!
Insurer: Nationwide
By: customer
DO NOT RECOMMEND!!
DO NOT RECOMMEND!!! This insurance will find any way to deny a claim and won’t give you a reason why! WASTE OF MONEY!!! If you are with VCA try their insurance instead, it covers way more and it’s the same cost!
Insurer: ASPCA
By: Kaylee Jones
Rates are reasonable
Rates are reasonable, service could have been more cheerful & helpful tho.
Insurer: Nationwide
By: Lisa
Quick response
Fetch said it might take 14 days to get a response, but they settled our claims in 4 days
Insurer: Fetch
By: Lucy
Patience
Whoever takin my phone call is been really patience.
Insurer: Nationwide
By: customer