Incredibly fast and kind responsiveness to an emergent claim.
Incredibly fast and kind responsiveness to an emergent claim.
- INSURER:
Trupanion
- POSTED: 12/11/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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The customer service chat function was very fast and helpful!
The customer service chat function was very fast and helpful!
- INSURER:
Trupanion
- POSTED: 12/11/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Dry efficient and everything done in a very timely manner.
Dry efficient and everything done in a very timely manner.
- INSURER:
Trupanion
- POSTED: 12/11/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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First time filing a claim.
First time filing a claim. Claim was easy to file but not pleased with results. I believe Premier sent in records for 7 years but out of pocket expenses are sky rocketing. It expensive to own a pet.
- INSURER:
Trupanion
- POSTED: 12/11/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Always fast and efficient
Always fast and efficient
- INSURER:
Trupanion
- POSTED: 12/11/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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ThankTrupanion for being there for us when Tucker has had difficulties!
I insured Tucker as a very young puppy and have been very happy with Trupanion. He was a very healthy puppy. . He developed allergies in later life and Trupanion has enabled us to provide excellent care for Tucker. Thank you, Trupanion.
- INSURER:
Trupanion Canada
- POSTED: 12/10/2021
- BY: Janet
- BREED: Havanese
- AGE OF PET: 7 - 10
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Shocking Denial
Our claim was denied because the "formulary" wasn't under the policy. Very surprising as these were standard medications from our general veterinarian. The denial was a shock to us, very difficult to have known prior to administration. Glad to have had the warning. We're now shopping for a new insurance company because it seems they would find some loop hole to deny payment. We do not need this kind of surprise in any other emergency. Up until this point we had used Pet Insurance Review to guide our pet insurance purchases, we'll be cross checking other resources on the next go around.
- INSURER:
Pets Best
- POSTED: 12/10/2021
- BY: K
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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we Love Trupanion
We brought out puppy home 2 years ago and immediately signed up with trupanion. We've had 2 claims already and of course you would think they would be difficult to work with like most insurance companies. It's super easy and they are awesome communicators. It's really a great experience working with them after going through the stress of a sick animal. Both claims paid immediately with no problem. I highly recommend Trupanion!!!
- INSURER:
Trupanion
- POSTED: 12/10/2021
- BY: Andy
- BREED: Bernedoodle
- AGE OF PET: 7 - 10
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