217,651+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,651 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to apply
Easy to apply! Great experience. Happy with this insurance.
Insurer: Embrace
By: Luisa Gravlin
I submitted two invoices for…
I submitted two invoices for prescription cat food prescribed by my Veterinarian. My cat has had major digestive issues, and is now healing and much better. Only one invoice was reimbursed. Kindly inform me how I can better submit forms and invoices so that the total amount is reimbursed, according to the policy that I have for my cat. Something is not working right, and apologies if it my fault with submitting documentation. Please respond as soon as possible. Thank you. Also, what is the reason for such a substantial increase in policy coverage? Does it depend on usage? I have never gone beyond the limit. Thank you for an informed response. Cheryl Bernardi
Insurer: MetLife
By: C Bernardi
Unsatisfied again
So far, every claim we have submitted has been denied. Claims have even been deleted for no reason. Very unhappy with the service. I only gave it two stars because they respond quickly, just never with what you want to hear. It seems like nothing is ever covered.
Insurer: Embrace
By: Danielle Castro Tsaclas
Satisfied with the coverage
Satisfied with the coverage, though I’ve never had to make a claim. Online and the app is fairly easy to navigate, unless you’re trying to make a payment. There are multiple instructions telling you how to make an online payment, but there is no option for an online payment. The AI app is not very useful as it just repeats the instructions that don’t work. Operators in the phone are equally not helpful and casually dismissed my questions without answering and got me off the phone as quick as possible. In other words sonnet is cheap and easy to get, but I guess you get what you pay for, flashy and modern looking, but not very good customer service.
Insurer: Sonnet
By: Jordan Macfarlane
The representative was clear speaking very friendly and knowledgeable
I enjoyed speaking to the representative. She was very knowledgeable. Well, spoken friendly. She explained the policy to me. I believe this will be a good policy for me.And I recommend others to try it
Insurer: Prudent Pet
By: Bobby Goad
Accidental incorrect payment info
Accidentally put in my payment info incorrectly, they notified me immediately that there was an issue but did not cancel the insurance. Called the next day and had no delay waiting on the phone. Explained the issue and resolved it quickly.
Insurer: Prudent Pet
By: wyatt p
It was so easy!
It was so easy to start a claim and upload the bills from the urgent care vet, as well as the emergency vet. The claims were reviewed and processed so quickly and we already have a check being mailed to us for the 80% coverage. I would recommend Spot Pet Insurance to anyone with pets!
Insurer: Spot
By: Kimberly March
I highly recommend Embrace!
I highly recommend Embrace pet insurance! They have fully covered every claim I've submitted for my dog's cancer surgery and follow-up treatment over the past 6 weeks (90% after our $1000 deductible). Not only that - they are covering these claims FAST - seriously, within a week of submitting each invoice, the reimbursement is auto-deposited in my checking account. Their website is also very user-friendly. Embrace has been a bright spot at a time that has been so devastating for our family in knowing that we will be saying goodbye to our beautiful, perfect dog, most likely in the coming year. This is exactly what pet insurance should be, and Embrace has lived up to this high standard.
Insurer: Embrace
By: MM
Cat insurance
Delaney was very kind and helpful Thank you.
Insurer: Prudent Pet
By: VICTORIA JOHNSON