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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Fetch is the real deal!
This is my first experience with pet insurance. I was skeptical. I found out that Fetch did exactly what they promised in a fair and timely manner. Like many seniors, I was apprehensive about downloading Cookie records. I am not tech-savvy. The phone app made it so easy. Fetch kept me updated on the claim's status. I received the check in less than a week after approval. Thank you Fetch.
Insurer: Fetch
By: Dean Kontos
so far so good
so far so good, claims reviewed and paid. now i will see how long it takes to get the check.
Insurer: Embrace
By: customer
Embrace has proven to be proficient and…
Embrace has proven to be proficient and professional. They are leading in the industry of pet insurance. Submitting claims is easy and the response time is pretty great also. I recommend Embrace for your pet insurance needs!
Insurer: Embrace
By: Maria Arango
I love Embrace
I love Embrace! It's so easy to file claims, get results, explanation of benefits, etc.
Insurer: Embrace
By: Maria Lisa Frano
You guys are great
You guys are great. I submitted my claims and and my claim is settled in no time. It is very fast. I hope this new claim goes well. On vacation and my dog got sick. This is my first time sending a claim from somewhere else besides Orlando. Hope everything goes well.
Insurer: Embrace
By: Zita Ramos
Jonathan was very knowledgeable and…
Jonathan was very knowledgeable and personable. He took time to compare the costs of a private vs employee offered policy, answered my questions and was wonderful to deal with
Insurer: Nationwide
By: customer
Kathleen was patient answered all my quesitons.
Kathleen was patient answered all my questions and explained. I said, sign me up. Very nice.
Insurer: Trupanion
By: Valerie Farrell
Excellent customer service given by Megan
On Feb 18, 2025, I spoke with Megan about an issue I had with denied claims. She was the most professional and well-informed customer service agent I have encountered at Fetch. She was friendly. She spent the necessary time with me to understand my problem and research my concern. Because of her, I had a very positive with experience yesterday. Fetch has been a wonderful pet insurance company for my dogs.
Insurer: Fetch
By: Lillian Russell
We've had to submit several claims for…
We've had to submit several claims for our pets and we have consistently found Embrace representatives to be responsive and helpful. The website makes it incredibly easy to submit claims and communicate with the representatives when necessary.
Insurer: Embrace
By: Julie Mayhew
Truly a Life Saver
My beloved doodle happily has been living his best life after having a cancerous, golf-ball-sized tumor removed from his mouth two years ago. Additional follow-up treatment to keep cancer from spreading/recurring is only possible because of Pets Best. Without their help, I would not be able to afford his ongoing treatment. Thanks, Pets Best.