5
out of 5
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5
out of 5
Verified
we Love Trupanion
We brought out puppy home 2 years ago and immediately signed up with trupanion. We've had 2 claims already and of course you would think they would be difficult to work with like most insurance companies. It's super easy and they are awesome communicators. It's really a great experience working with them after going through the stress of a sick animal. Both claims paid immediately with no problem. I highly recommend Trupanion!!!
- INSURER: Trupanion
- POSTED: 12/10/2021
- BY: Andy
- BREED: Bernedoodle
- AGE OF PET: 7 - 10
1
out of 5
Stay away, not a reliable company
The worst company ever, stay away, got a quote, I paid, then they asked me to send my puppy vet documents and several months passed without any news, we called several times just to waste our time, we tried to call to cancel, nothing, we sent emails nothing, the last resource was to report my cc as stolen so they cant charge us anymore, terrible service
- INSURER: Petsecure
- POSTED: 12/10/2021
- BY: Victor
- BREED: Chow Chow Mix
- AGE OF PET: 0 - 3
5
out of 5
10's across the board
We've had a few different pet insurances over the years with our dogs and I have to rate Healthy Paws the best as far as customer service, ease of claim process, amount of coverage and promptness of reimbursement. 10 paws all the way!
- INSURER: Healthy Paws
- POSTED: 12/10/2021
- BY: Emma
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
1
out of 5
BUYER BEWARE- TOTAL SCAM
Company is a total scam. I put a claim in, supplied all vet documents and was declined due to needing more documents which is impossible to produce. All they do is give you the runaround.
- INSURER: Healthy Paws
- POSTED: 12/10/2021
- BY: Kevin
- BREED: American Domestic
- AGE OF PET: 7 - 10
5
out of 5
Verified
Happy with the coverage however it is getting very expensive monthly to continue
Happy with the coverage however it is getting very expensive monthly to continue
- INSURER: Trupanion Canada
- POSTED: 12/10/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
My expectations and questions were met in a very timely manner.
My expectations and questions were met in a very timely manner. I really appreciated the quick turn-around and ease in the pre-approval process to qualify my pet, Sammy, for minor surgery.
- INSURER: Trupanion
- POSTED: 12/10/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
My Havanese has constantly been fighting ear infections.
My Havanese has constantly been fighting ear infections. Recently it was suggested that perhaps flushing the ear to clean the deepest part of the ear canal would help her. I braced myself for a large expense when I agreed. Trupanion came through once again with significant coverage. I am so grateful I invested in this coverage.
- INSURER: Trupanion
- POSTED: 12/10/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
3
out of 5
Verified
When we took out the policy we were not informed that there was another tier to have certain treatments covered.
When we took out the policy we were not informed that there was another tier to have certain treatments covered. So this has not been a good experience
- INSURER: Trupanion Canada
- POSTED: 12/10/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Trupanion is always extremely helpful and responsive to any questions even providing a call back with confirmation of information they provided.
Trupanion is always extremely helpful and responsive to any questions, even providing a call back with confirmation of information they provided.
- INSURER: Trupanion
- POSTED: 12/10/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years