207,763+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 207,763 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

207,763 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,688 reviews

4.9
Healthy Paws

10,944 reviews

4.9
Fetch

5,192 reviews

4.9
Trupanion

58,961 reviews

4.9
Pets Best

14,606 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 15, 2025

great response time

great response time! l got reimbursed!

Insurer: Pumpkin

By: customer

May 15, 2025

stay away

I was a member for years. My one claim for surgery was turned down. Having me pay into a system for years that then turns down my claims is a scam.

Insurer: Pets Best

By: Bryan

Verified May 15, 2025

I got my pet insurance started today

I got my pet insurance started today. Stephie explained everything to me and she made it so easy. She is such a Blessing to me, so very sweet. Thank you Sebbie Smith

Insurer: Prudent Pet

By: Sebbie L Smith

Verified May 15, 2025

Quick and easy refunds

Quick and easy refunds

Insurer: Pumpkin

By: customer

Verified May 15, 2025

Great pet insurance

They’ve been covering numerous lab tests I had to do for my cat because of his kidneys, and they covered his surgery and dental extraction. They are quick to process claims and reimburse me.

Insurer: Pumpkin

By: Luna

Verified May 15, 2025

I had a conversation through email…

I had a conversation through email regarding my claims. They explained why i was not getting paid with one of the items I sent, however, I asked them what about the rest of the claims which were not pre existing condition? I haven’t gotten any answer.

Insurer: Pumpkin

By: Anna Kaufman

Verified May 15, 2025

Low cost with great reimbursement…

Low cost with great reimbursement rates. Very quick to reply as well

Insurer: Pumpkin

By: customeru

May 15, 2025

Everything is a pre-existing condition

This company has the worst customer service. I have been running in circles trying to get more information on why my pet’s claim was declined. Each email and phone call they give me the same general answer of “it was a pre-existing condition” but when I ask how this is determined and show proof that it was not a pre-existing condition they cannot give me any information. They will deem everything pre-existing so they do not reimburse anything. Customer service is all run by bots so it is extremely difficult to talk to a real person.

Insurer: Fetch Canada

By: Meg

Useful
Verified May 15, 2025

Was always to help their pet owners

Was always to help their pet owners, very nice .

Insurer: Pumpkin

By: customer

Verified May 15, 2025

Excellent Pet Insurance

I had an incredible experience with Pumpkin Pet Insurance. We’ve been with them for over a year now, and we’re nothing but raving fans! They’re truly amazing. I highly recommend them!

Insurer: Pumpkin

By: Tiffany Ovalles

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