207,763+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,763 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I received fast the return money from…
I received fast the return money from the one I payed in the veterinary. Thanks
Insurer: Spot
By: Rosa Gonzalez
Have not been remembered!!!!
Have not been remembered!!!!
Insurer: Pumpkin
By: customer
This company will do anything it can to…
This company will do anything it can to get out of paying a valid claim- You can call them the UNited Healthcare of pet insurance
Insurer: Pets Best
By: Jill Koehler
Best insurance!
Most efficient insurance company I ever worked with! Excellent service, easy to use app and spot on communication. The payment comes fast too. Very happy with Spot I only wish my insurance was this good!
Insurer: Spot
By: Claudia Ryan
This company has the worst customer service
This company has the worst customer service. I have been running in circles trying to get more information on why my pet’s claim was declined. Each email and phone call they give me the same general answer of “it was a pre-existing condition” but when I ask how this is determined and show proof that it was not a pre-existing condition they cannot give me any information. They will deem everything pre-existing so they do not reimburse anything. Customer service is all run by bots so it is extremely difficult to talk to a real person.
Insurer: Fetch Canada
By: Meg
Excellent Pet insurance …
The ease of applying for pet insurance with great coverage and rates. The fact that my pet was immediately covered with no waiting period and the ease of putting in a claim and them processing it with no hesitation. Also this insurance company is very informative and it fits my budget.
Insurer: MetLife
By: Tracey M Jones
Very disappointed in the length of time…
Very disappointed in the length of time it took to settle my claim.
Insurer: Pets Best
By: Scott J. Benrube
The lady who helped me was great.
The lady who helped me was great.
Insurer: Embrace
By: JL Giamanco
Spot has been great in every way
Spot has been great in every way! They process the claims quickly. I’ve had to call customer service in the beginning and they were beyond pleasant!
Insurer: Spot
By: Melissa Webb
So far so good
So far so good, I've had them for several years and they've never denied a claim. I got my pets covered when they were pretty young though.
Insurer: ASPCA
By: Marisa Lewis