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You are the best
You are the best, easy to upload claims, fast response! So glad my puppy Reuben is part of the family, thank you so much!
Insurer: Spot
By: Brett
No one at Embrace Insurance Claims will take my calls
Claims adjuster JH provided horrible customer service. I have no active claims with Embrace but was going through an appeal on pre-med history review with claims adjuster JH. I challenged her on how she could take an opposing view than my vet with over 30 years' experience with only having a few years vet tech experience. She promptly ended the phone call and now Embrace will not take my phone calls. In my opinion and my advice to others is that if you have a claim or appeal request that it not be handled by JH.
Insurer: Embrace
By: Rick Hess
Wellness visits not reimbursed
Paid for the extra Wellness coverage, and the limit did not come close to covering my cat’s neuter. I thought I was buying the most complete policy, but instead they classified my cat’s pre-neuter visit as a wellness exam. Even before this, they stopped issuing the point of sale credit card I had used to pay at the vet office, so that now the only option for credit for veterinary care at the clinic is Care Credit. There has been a series of disappointments for me with this company, such as when they automatically renewed my policy and charged my debit card for $600 without my knowledge or any notification. I was really counting on getting reimbursed for kitty’s procedure. I will definitely be exploring other options such as USAA or Costco after this latest disappointment.
Insurer: Embrace
By: Julianne Liberty
If it wasn't for Pet's Best my pet…
If it wasn't for Pet's Best my pet probably wouldn't be here. You guys are the best!
Insurer: Pets Best
By: Joe Gracia
Very easy to use
Very easy to use! Plain and clear! Quick response times.
Insurer: Pets Best
By: Natasha Cook
Amazing
Super helpful and responsive, would recommend to anyone!
Insurer: Prudent Pet
By: taralynn.langmadegmail.com
Comfort during a stressful time
Comfort during a stressful time. Confidence that I could save my beloved companion’s life with the help of Many Pets insurance without worrying about out-of-pocket cost.
Insurer: ManyPets
By: Anna Ganteaume
I have never been unhappy with Embrace…
I have never been unhappy with Embrace with the exception of a couple of claims that were filed late. Overall they are exceptional however they need more customer service people bigtime.
Insurer: Embrace
By: Eileen Mirchel
very helpful worker doing the quote!
ty! v helpful!
Insurer: Nationwide
By: Corey
Coverage for Boxer dogs is a complete…
Coverage for Boxer dogs is a complete scam. $163/mo is absolutely crazy! This is more than double what others in my area and paying for different breeds. They are making it impossible for pet owners to do what is in their dog's best interest. $23K for insurance throughout my dog's life?! Just awful
Insurer: Trupanion
By: Jeff