221,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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MetLife Makes Caring for Chronically Ill Dogs Possible
MetLife has truly been a lifesaver for all of our dogs. I have two senior dogs with chronic illnesses, which can be incredibly expensive to manage. MetLife is the best decision I’ve ever made for myself and my three pups. Without it, I wouldn’t have been able to provide them with the best care. Managing chronic illnesses involves numerous specialist visits, expensive tests, treatments, medications and prescription diet and supplements, which easily add up to over $10K every year. But thanks to MetLife, we are in excellent hands—they genuinely help and support us every step of the way! I am extremely grateful to MetLife for their generosity and genuine care for my pups. Their customer support team is kind, patient, and caring. While the payment process can be a bit slow, they have never missed a claim.
Insurer: MetLife
By: Tiffanygal
Love MetLife's swift action!
Love MetLife's swift action!
Insurer: MetLife
By: customer
Satisfied
Claims take a couple weeks to process, but I'm very satisfied with my coverage and customer service.
Insurer: MetLife
By: James A
Incredibly easy to use and always…
Incredibly easy to use and always responsive. My pup wouldn’t be here without yall.
Insurer: MetLife
By: customer
Easy to submit claim
Easy to submit claim, great customer service.
Insurer: MetLife
By: Cesar
So so
Vet should be one to send in claims. Many claims sent in by me get denied when i pay a lot of money.
Insurer: MetLife
By: customer
Definitely recommended.
Web site very easy to use. Response in a reasonable time frame but could be a bit quicker. But definitely worth the premium. I have two dogs and MetLife has refunded both.
Insurer: MetLife
By: Mr. Vincent Ciro, Long Island, New York
Very helpful and quick response
Very helpful and quick response
Insurer: MetLife
By: Paul G
The ease of submitting a claim
The ease of submitting a claim. And contacting a representative.
Insurer: MetLife
By: customer
Highly recommended
I love the coverage, I believe the price is fair considering what coverage we get. The ONLY thing I don't like is the amount of time it takes to review and complete a claim. The invoices are usually paid in advance with a credit card which then incurs interest if not paid in time for the month to close. I do recommend mypets to all of my friends. I have had other insurance providers and this has been by far the best.
Insurer: MetLife
By: Evamarie DeGennaro