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5* Customer Service Phone Call
I had an amazing experience with Rachel Dillard at Fetch Pet Insurance! She was incredibly professional, kind, and knowledgeable, making the entire process smooth and stress-free. She took the time to thoroughly review my claim, answer all my questions, and ensure I had everything I needed for pre-approval. Her excellent customer service and efficiency truly made a difference. I appreciate her patience and willingness to help, and I’m grateful for the positive experience. Thank you, Rachel, for your help!
Insurer: Fetch Canada
By: G E
Got reimbursed quickly and easily!
Got reimbursed quickly and easily!
Insurer: Pumpkin
By: Scott Reilly
I stumbled upon Embrace Pet Insurance…
I stumbled upon Embrace Pet Insurance after researching different insurances for my new pet dog. This company has made submitting claims very easy, and the turn-around time on reimbursements is quick. Embrace does not make this process difficult; they really want to assist you in taking care of your newest family member. I appreciate the ease and hassle-free method of coverage. For reference: I have had to take my pup multiple times to the vet for her first year (Wellness check and shots). So far, I have never had an issue with any of my submissions, which really matters to me because money is tight. Embrace is on the pricier side of what other insurances offer, but they are well worth it!
Insurer: Embrace
By: Julie
EXELLENT Customer Service
The representative that was on the phone made my experience truly a great one! His friendliness, professionalism, caring-ness (for my pup) were all incredible. Happy to be a part of Turpanion.
Insurer: Trupanion
By: Pritam Mekala
The representative Steffi
The representative Steffi
Insurer: Prudent Pet
By: glammalewisgmail.com
Jeremy was professional and friendly…
Jeremy was professional and friendly and took the time to explain all the details of the coverage for my newly adopted dog.
Insurer: Nationwide
By: Nancy
Jesus made it easy nderstand…
Jesus made it easy for me to understand my plan and gave me the best rate for my sugar gliders!!
Insurer: Nationwide
By: Jayla Soo Crazii Wilson
Kudos
Good morning, We had gotten a new puppy on Sunday, March 2 2025 and placed a phone call later in the day to have Pepper added to our policy, it was a very smooth process and the representative that helped us was very friendly and outlined all the different details of our policy. Every time I had to make contact with Trupanion since originally signing up, this has been an ongoing experience. Thank you.
Insurer: Trupanion
By: Nona
Was easy to upload receipt and just…
Was easy to upload receipt and just wait for deposit done only took about 3 weeks not bad at all and money was deposited into my bank.
Insurer: Fetch
By: Noelia