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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Kindness
We unfortunately lost our dog without notice. After uploading the final bills we received a call from a very nice woman who just wanted to say how sorry she was for our loss and to see how we, and our other dog, were doing. It was such a kind thing to do and it was completely unexpected. They also automatically cancelled his coverage, so we didn't have to worry about it. I really appreciate them.
Insurer: Spot
By: Feron Williams
First time getting pet insurance
First time getting pet insurance. Very smooth, explained coverages and all options. Good customer service
Insurer: Trupanion Canada
By: Shelby Hansen
Extremely happy with Embrace
I bought a policy in 2018 for our new puppy, Helga, and have been very satisfied with it. Sure the premiums increased but all insurance products (auto, home, health) increased. I really like submitting my claims online! So easy and fast. Thank you for all that you do. Sincerely, Wanda F.
Insurer: Embrace
By: Wanda Froehlich
Great insurance
Great insurance, in less than a week my claim was paid
Insurer: Spot
By: Karla Smith
Beware: They start you low & then BAM!
I just received my annual premium renewal for my Rhodesian Ridgeback from Healthy Paws and I had to call them to make sure their email was accurate: The email said they would be increasing my monthly premium from $157.40/month to $416.65/month. And this was for a policy that we literally never use. On the call, they said that the increase was due to the high amount of pet medical claims in my state. Insta-CANCEL! Sorry, but I won’t be subsiding other people’s pet bills. I’d rather put that $5k per year to work in a CD.
Insurer: Healthy Paws
By: Justin Dice
Easy Enrollment
I called to enroll my new baby green cheek conure for a modular medical plan with wellness benefits. It was a great smooth experience and I am happy to have a plan and the coverage it provides. Thank you.
Insurer: Nationwide
By: AmyF
Easy use of the website
Easy use of the website
Insurer: Nationwide
By: customer
Clinton made it easy to add another pet…
Clinton made it easy to add another pet to our existing policy!
Insurer: Nationwide
By: Matthew Olinik
Pumpkin is always great
Pumpkin is always great! Keep Us informed on what covered. Processing our claims quickly
Insurer: Pumpkin
By: Thomas Wiley
Really great experience with Chad
Really great experience with Chad
Insurer: Nationwide
By: customer