207,775+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,775 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Horrific
Absolutely horrific dealing with fetch pet insurance. We have had insurance for our one dog for three years never had a claim. We recently got a puppy and decided to put her on the same insurance. Well she got cherry eye and we took her for surgery. Fetch denied us stating it isn’t covered. Then they sent us a link stating what isn’t covered. Basically everything that your pet needs is not covered. Needless to say we will be cancelling for our babies.
Insurer: Fetch
By: John
Pets Best Comes Through!
I have had pet insurance on my two cats for almost two years now and thankfully haven't had to use it until recently. My cat was diagnosed with Hyperthyroidism after her routine check-up. The treatment plan included a very expensive injection and a 5 day stay at the vet. From start to finish, it ended up costing $3,800. My first experience with this was starting a claim. It took about 2 minutes (not lying) and was hands down the simplest process I have ever been through. We waited about two weeks for the decision to be made. After our $500 deductible was met, they covered everything at 90%. I was pleasantly shocked that for once, a company actually delivers what they say they will. I hope to not use the insurance too much, but will always have it in case we need it. My Cindy Lou has made a full recovery and this necessary treatment has added years to her life. Thank you!
Lots to compare, but Prudent seems to be high on the list, at least for me
Once I compared all the different vendors, Prudent seem to be the way to go for our pups. Will see what happens if I ever have to use it. Hopefully not.
Insurer: Prudent Pet
By: Scott
The customer service person that I…
The customer service person that I spoke with was very nice.
Insurer: Pumpkin
By: customer
We’ve given you the opportunity to help…
We’ve given you the opportunity to help us take care of Tater. When you do that you’ll get a better rating.
Insurer: Nationwide
By: customer
Several procedures with older dog and…
Several procedures with older dog and invoices were handled promptly and fairly. I also had coverage questions with a phone representative who provided great information and was patient and helpful.
Insurer: Embrace
By: Susan
Daniel was absolutely wonderful to…
Daniel was absolutely wonderful to speak with! He answered all of my questions and provided me with a sense of ease.
Insurer: Nationwide
By: customer
It is really hard to get any payment…
It is really hard to get any payment from the insurance. If I could I would give 0 stars to this particular company. I deeply regret I chose Spot Pet Insurance for my cat and spent tons of money on monthly payment instead of paying out of the pocket in the emergency case.
Insurer: Spot
By: Marina Polakoff
Excellent service from Trupanion…
Excellent service from Trupanion through VCA. Payment was so quick.
Insurer: Trupanion
By: Ms. Arakawa
Its not a closed claim until you PAY ME.
I put in a claim on March 14 and it had been over a year since my last claim. I felt it was taking so long and I never saw a direct deposit in my account, so I got online and saw that the claim had processed and they marked it "closed", however,they never paid me $279.20, which shows the amount I am due. I looked at my account and saw that somehow my direct deposit was not listed in my portal account, so I put it back in and called Healthy Paws to let them know, explained what happened and told them I put my direct deposit info back in the system. It is now May 19th and I called again TODAY, and they told me it should take 10 days from the first time I called and that I should be paid by May 23rd. Seems like a very long time since direct deposit is a very quick thing to correct. I don't have a lot of patience for insurance companies that would cancel me in an instant if I didn't pay my bill, but take their darn sweet time when they have to PAY ME.
Insurer: Healthy Paws
By: dianne seminaris