217,166+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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this insurance helps us.
The money I get helps me buy their treatment for fleas and ticks.
Insurer: Pets Best
By: tom
Paid a $3546 Claim for TPLO Surgery
These guys have come through for Chester once again! Last time it was for an ear infection but this time was for a terribly torn ACL! We've had Chester insured for 3 years now and out playing fetch with a frisbee the poor thing tore his ACL! We took him in, and it was such peace of mind to be able to say, we don't care how much it costs, WE HAVE PETS BEST! He underwent surgery and we submitted the claim to Pets Best online. 4 days later, they had reimbursed us over 3k!! Amazing. Recommend Pets Best to everyone we can.
Insurer: Pets Best
By: Alexis
The Best Decision We Ever Made
If you are looking for a great pet insurance company, look no further than Healthy Paws. Their service to our family has been excellent since day one. They responded in a timely manner to all my questions prior to signing up and made it so easy to know what were the coverages for each dog. There were no complicated coverage schedule, deductible policies or annual caps. And when we needed help the most they were there for us. Our little Pomeranian, Porsche, had a severe pneumonia infection and had to receive oxygen therapy for a week. The bills were mounting up (because oxygen is so expensive) and we were so worried about how were we going to continue to pay for treatment. Healthy Paws not only responded to my claims within 48 hours, they were also extremely sympathetic when I called them asking when payment will be released. Their customer service representative was so caring and kind during this extremely difficult time. I was a complete emotional wreck and the service agent just couldn't have been any sweeter. They were willing to work with us to release reimbursement as soon as possible so we wouldn't have to worry about finances and could just focus on getting her better. It really helped us continue to fight for her knowing we had help. When our precious angel succumbed to the illness, Healthy Paws was right there again helping us. They sent us their condolences immediately and told us they would cancel the policy and reimburse us for that month's premium. We even received our final reimbursement check within a week of her passing so we didn't need to worry about incurring interest fees on our credit card. I cannot say enough wonderful things about this company and their people. They really care about providing quality service and coverage for our furry loved ones. I think they are even better than human health insurance companies!
Insurer: Healthy Paws
By: Shelly
Best decision you can make for your pet & wallet
I'm currently a college student and I knew that when I got my Oripei puppy I knew that I would have to face the possibility of future high medical bills due to the breed. Spending alot of money on my pup whenever something unexpected comes up is scary. However, Healthy Paws has saved me time and time again from that and it is honestly the best thing you can ever do for your pet. Whenever I take my puppy to the vet I never worry about how I'm gonna cover the cost because I know that Healthy Paws will reimburse the majority of the bill. Recently my pup got stones and had to undergo a great deal of blood work and a cystotomy surgery but because of Healthy Paws it all ended up being less than a few hundred instead of thousands. Also the speed at which they reimburse me for my claims is amazingly fast. Everyone at Healthy Paws has made the process of keeping my pup at his best much easier than I expected and I truly appreciate them. A word of advice to everyone, the sooner you enroll your pet the better because Healthy Paws not cover per-existing conditions like all pet health insurance companies. Some people do not read before they sign up and blame Healthy Paws when their vet bills are not covered. It is something that is made clear from the start that they don't.
Insurer: Healthy Paws
By: Beverlyn
30 Refund Policy Exclusions
I am disappointed in Embrace. After signing up two 6 year old dogs and receiving their medical history review, I realized that one of my dogs has way too many policy exclusions to justify coverage. If you went to your vet to complain about ANYTHING-even if the doc only noted it and didn't diagnose your dog, it's pre-existing. Well, since I am in the 30-day "refund" (haha) period I requested a cancellation and refund for only 1 dog. They said they'd give me only a "prorated" amount of 5 bucks because I am not cancelling the whole policy. This is specified NOWHERE in their 30-day refund details. I've only been with them for 23 days and I already don't trust them.
Insurer: Embrace
By: Stephanie
HUGE help with Glaucoma Spike
Our 10 year old Jack Russell suddenly developed a bulging, silvery eye. We immediately took her to the vets and discovered she had a Glaucoma spike that rendered her blind in that eye, was causing her pain and would result in expensive surgery. We were referred to a specialist that presented us with several options and we chose to have the eye removed. It was a heartbreaking decision. Our dealings with Trupanion could not have gone any smoother which was fantastic because I really couldn’t have handled the extra stress of fighting with an insurance company while I worried about my girl. I submitted a claim and within hours I had an email response detailing what would and would not be covered. By the end of the week I had a reimbursement check and I was very satisfied with the amount. As Sunny goes for follow ups, I fax a single page claim to Trupanion (not reams of complicated paperwork) and check of the box that tells them this is related to another claim and again, within hours I receive an update as to the status of my claim and by the end of the week I have a check. I will always use Trupanion to cover my pets.
Insurer: Trupanion Canada
By: Tina
HUGE help with Glaucoma Spike
Our 10 year old Jack Russell suddenly developed a bulging, silvery eye. We immediately took her to the vets and discovered she had a Glaucoma spike that rendered her blind in that eye, was causing her pain and would result in expensive surgery. We were referred to a specialist that presented us with several options and we chose to have the eye removed. It was a heartbreaking decision. Our dealings with Trupanion could not have gone any smoother which was fantastic because I really couldn’t have handled the extra stress of fighting with an insurance company while I worried about my girl. I submitted a claim and within hours I had an email response detailing what would and would not be covered. By the end of the week I had a reimbursement check and I was very satisfied with the amount. As Sunny goes for follow ups, I fax a single page claim to Trupanion (not reams of complicated paperwork) and check of the box that tells them this is related to another claim and again, within hours I receive an update as to the status of my claim and by the end of the week I have a check. I will always use Trupanion to cover my pets.
Insurer: Trupanion
By: Tina
Healthy Paws is What Insurance Should Look Like!
I cannot express my satisfaction and elation enough with the coverage, service, speed, ease and genuine care that Health Paws provided in connection with a claim for my weenie-mix dog. I was prepared for a long drawn out claim process but filing the claim was so easy and the claim review was quicker with Healthy Paws than with any other human insurance claim. Healthy Paws did not nickel and dime me. Rather, they paid 80% of the reasonable amount of charges (some hospitals/vets overcharge for services). In less than week, Healthy Paws had received, reviewed, and processed the claim and submitted reimbursement. What I REALLY appreciated was that even following reimbursement, Healthy Paws sent an email to me asking about Miles and if his stomach was better. It wasn't just a generic email blast. Rather, it was personal and demonstrates extraordinary service, vested interest and care. Kudos to Healthy Paws!
Insurer: Healthy Paws
By: Miree
Easy Claims & Fast Payment
I hadn't fully taken advantage of Trupanion, until my dog was suffering from stones in his urethra. He required surgery to remove the stones after they had been flushed into his bladder. It was expensive, but necessary. The claims process with Trupanion was easy - I emailed my paperwork and had a response within a few hours & payment was received within 1 week.
Insurer: Trupanion Canada
By: Jodi
Easy Claims & Fast Payment
I hadn't fully taken advantage of Trupanion, until my dog was suffering from stones in his urethra. He required surgery to remove the stones after they had been flushed into his bladder. It was expensive, but necessary. The claims process with Trupanion was easy - I emailed my paperwork and had a response within a few hours & payment was received within 1 week.
Insurer: Trupanion
By: Jodi