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Pet parents across the U.S. and Canada have left over 216,087 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Outstanding Service From the Team @ TRUPANION
On my search for an insurance provider who would be there for me if any unforeseen illness or accident happened to my Chocolate Lab I found TRUPANION. I called the front desk staff at multiple vet hospitals in my area and asked the staff members who check in the patients and process payments and all 3 without a doubt recommended TRUPANION. The customer service and staff are outstanding, kind and patient. The initial paperwork and process took a while due to having to check with our local vets for any pre-existing diagnosis, but once all of our dogs records were in their hands every claim for reimbursements has gone smoothly and quickly. I also like the ability to change your deductible and monthly payments any time you choose to manage your pups needs.
Insurer: Trupanion Canada
By: Karen
Outstanding Service From the Team @ TRUPANION
On my search for an insurance provider who would be there for me if any unforeseen illness or accident happened to my Chocolate Lab I found TRUPANION. I called the front desk staff at multiple vet hospitals in my area and asked the staff members who check in the patients and process payments and all 3 without a doubt recommended TRUPANION. The customer service and staff are outstanding, kind and patient. The initial paperwork and process took a while due to having to check with our local vets for any pre-existing diagnosis, but once all of our dogs records were in their hands every claim for reimbursements has gone smoothly and quickly. I also like the ability to change your deductible and monthly payments any time you choose to manage your pups needs.
Insurer: Trupanion
By: Karen
could not be happier with claim process
Our Dog was bitten by snake and needed very expensive treatment and overnight care .The forms were faxed through to the emergency vet. Two days after I submitted the claim I received mail to say 90% of my claim was being paid .
Insurer: Trupanion Canada
By: Kathryn
could not be happier with claim process
Our Dog was bitten by snake and needed very expensive treatment and overnight care .The forms were faxed through to the emergency vet. Two days after I submitted the claim I received mail to say 90% of my claim was being paid .
Insurer: Trupanion
By: Kathryn
Pet insurance worthwhile
I have had my large terrier covered by ASPCA pet insurance for 10 years. There have been times when I haven't used it but the times that I have needed it have been major. They have always been responsive and helpful. The claims are paid in a timely manner and personal interactions by phone have been caring and supportive. The peace of mind of having pet insurance to help with those unpredictable large events has been huge.
Insurer: ASPCA
By: Diane
Best Possible Service
I insured my baby, a 13 1/2 year old Pomeranian, just in time. He started having issues within a few months of signing up, including heart and stomach problems. Service is unbelievably fast and as advertised. No hassles, 90% coverage, which is fantastic, responses the same day when I've scanned and emailed documents, and checks arriving a few days after that. Once a condition is established, form to fill out is incredibly brief--a couple of seconds to complete as they handle the majority of the form for a repeat condition. It's great!
Insurer: Trupanion Canada
By: Meryl
Best Possible Service
I insured my baby, a 13 1/2 year old Pomeranian, just in time. He started having issues within a few months of signing up, including heart and stomach problems. Service is unbelievably fast and as advertised. No hassles, 90% coverage, which is fantastic, responses the same day when I've scanned and emailed documents, and checks arriving a few days after that. Once a condition is established, form to fill out is incredibly brief--a couple of seconds to complete as they handle the majority of the form for a repeat condition. It's great!
Insurer: Trupanion
By: Meryl
Easy and fast with exceptional follow through
The vet submitted the claim via fax after business hours. The next day were were notified the claim had been received. The following day we were notified it was paid with a summary. The same thing happened when the second vet involved faxed a claim. Great customer service and constant follow-up. Wish our own human medical insurance worked so well.
Insurer: Trupanion Canada
By: John
Easy and fast with exceptional follow through
The vet submitted the claim via fax after business hours. The next day were were notified the claim had been received. The following day we were notified it was paid with a summary. The same thing happened when the second vet involved faxed a claim. Great customer service and constant follow-up. Wish our own human medical insurance worked so well.
Insurer: Trupanion
By: John
Peace of Mind
I am writing to thank ASPCA insurance for being there for my cat KO KO. He is only 5 but was diagnosed with kidney issues due to a past toxic injury to his kidneys.He went to a specialty hospital and his own vet for a number of tests and medication. I have 7 cats that have ASPCA insurance and all interactions have been positive. They even called to see how KO KO was doing after they paid his claim. I recieved over $1000.00 for all the work that was done on Ko Ko . he is doing well and has move specialist visits and they said just submit the claims and they will take care of them. I very very highly recomend this company.. If you love you furry companion you owe it to them to protect them. In the case of this occurence.. It was unepexpected.. and having ASPCA insurance on KO KO gave me.. Peace of mind
Insurer: ASPCA
By: Gerard