216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amazing Customer Service and Very Responsive
I have two rescue goldendoodles and can't imagine what I would have done without Healthy Paws Insurance. My male, StanLee, had just turned one and we found a lump on his shoulder. Took him to the vet and found out it was an aggressive growth tumor. The cytology report indicated it was cancerous so he had to have surgery to remove it. Filing claims for each appointment was extremely easy, I just took a picture of the invoice and loaded it via the mobile app. I received a check for each claim within a week!
Insurer: Healthy Paws
By: Shonna
I highly recommend Embrace
I have been very pleased with the ease and efficiency of the claims process, including the online status tool. Also the customer service is excellent. We have a lab and have had him insured with Embrace for a number of years. Our dog was diagnosed with a cancerous mass, and the least stressful/difficult part of his surgery was the claims process. All claims were processed quickly and exactly as expected.
Insurer: Embrace
By: Trisha
Know what you are getting
Had for 8 years. First major medical claim, and got reimbursed for 50%. Like other reviewers stated use outdated numbers. Said my dogs surgery should cost $1200. Told them give me the name of one vet in the U.S.A. that will do a torn ACL surgery for $1200. Was told they are not allowed to give out the information.
Insurer: Nationwide
By: Gillie
Simple, easy, fast, comprehensive!
Not only was HealthyPaws quick to turn around our claim, but they checked in on Luna to see how she was doing after her accident too. It's great to see such dedication to the families HealthyPaws support and understanding that quick turnarounds are critical when dealing with expensive vet bills. The added check in was a very sweet touch that many companies don't provide. Their service is untouched!
Insurer: Healthy Paws
By: Diane
Extremely Pleased
Have had VPI since Rio was a pup. He has been healthy and no need to see the Vet other than his regular checkups. On his senior checkup at 7 yrs old, vet discovers that his liver functions were high. Had to run several blood draws, fasting and two hours after eating. Has had an ultra sound of the liver to determine if he had cancer. Thankfully, he doesn't. Now they want to do a liver biopsy which is scaring me a bit. Anyhow, I have spent over $1350 the past 8 months, on specialists, tests, medicines and the like. Received back $1018 in paid claims. All claims were paid within two weeks. I love their website and their online claims. Have recommended the company to many of my family and friends and will continue recommending them. Great company to work with. Knowledgeable customer service agents clarifying what is and what is not covered. We have Major Medical.
Insurer: Nationwide
By: Mrs
Excellent & efficient
Our 3 legged cat had surgery for removal of a malignant tumour on her back. Varsity Veterinary Clinic Calgary seems to have built an excellent relationship with Trupanion. On each visit we received a paper estimate from Trupanion's cover before we left, and by the tme I got home (10 minute walk) Trupanion's email confirmation had arrived by computer.
Insurer: Trupanion Canada
By: K.
Excellent & efficient
Our 3 legged cat had surgery for removal of a malignant tumour on her back. Varsity Veterinary Clinic Calgary seems to have built an excellent relationship with Trupanion. On each visit we received a paper estimate from Trupanion's cover before we left, and by the tme I got home (10 minute walk) Trupanion's email confirmation had arrived by computer.
Insurer: Trupanion
By: K.
Claims Paid Poorly
I submitted one claim for $609.37 for an emergency in March. I received $189.81. The next claim was $816.00 also an emergency in June and I received $51.76. With both emergency visits I paid $1183.80 while VPI paid $241.57. I have had my cat insured for about 9 years. I am not pleased that more was not covered. I thought that this was what I had insurance for especially emergencies.
Insurer: Nationwide
By: Jean
Healthy Paws is the Best!
I've had two claims with Healthy Paws and both went exactly as I had expected. I really appreciate their simple straight forward claims system and fast payment. I have checked out a lot of insurers and I really feel that Healthy Paws has the best coverage for the least expense and I recommend them every chance I get!
Insurer: Healthy Paws
By: Tom
Thorough, honest, and helpful
We've been with Embrace for about five years now. They have always shown the utmost care and concern, and their process is hassle free. From years in which we don't have any incidents to the ones during which we've had to depend on them, they've been honest, always helpful, and eager to do the work so that we could concentrate on helping our little guy heal. This incident was a laceration to our dog's ear. In their typical no-hassle fashion, Embrace responded to our vet's fax quickly and everything was explained to us promptly. I've come to expect the warm follow-up emails they send to inquire about
Insurer: Embrace
By: Timothy