216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Farley's Claim
Our 10 month old Beagle mix swallowed half of a tennis ball while we were away for the weekend. He had to have an emergency exploratory surgery after ultrasound and X-rays showed that the foreign body was puncturing his small intestine. Farley stayed 2 nights in the 24hr emergency hospital under extensive supervision and monitoring due to him vomiting and not eating after surgery. This was the scariest and most stressful 3 days my boyfriend and I have ever experienced. We paid the hospital an initial deposit but afterwards they submitted an express claim to Trupanion for us and when we picked Farley up to take him they did not make us pay the remainder of the bill. The hospital was reimbursed by Trupanion within days of submitting the claim and Farley has been doing great ever since! This was our first claim with Trupanion and we can't thank you enough for making the process so quick and easy for us during that stressful time!
Insurer: Trupanion Canada
By: Rebecca
Farley's Claim
Our 10 month old Beagle mix swallowed half of a tennis ball while we were away for the weekend. He had to have an emergency exploratory surgery after ultrasound and X-rays showed that the foreign body was puncturing his small intestine. Farley stayed 2 nights in the 24hr emergency hospital under extensive supervision and monitoring due to him vomiting and not eating after surgery. This was the scariest and most stressful 3 days my boyfriend and I have ever experienced. We paid the hospital an initial deposit but afterwards they submitted an express claim to Trupanion for us and when we picked Farley up to take him they did not make us pay the remainder of the bill. The hospital was reimbursed by Trupanion within days of submitting the claim and Farley has been doing great ever since! This was our first claim with Trupanion and we can't thank you enough for making the process so quick and easy for us during that stressful time!
Insurer: Trupanion
By: Rebecca
Awesome!
Trupanion is the best! My dog has epilepsy and is on daily medication. I fax in my bill for medication and they deposit the money directly to me within a few days. I've had no issues with them and would definitely recommend them.
Insurer: Trupanion Canada
By: Stacy
Awesome!
Trupanion is the best! My dog has epilepsy and is on daily medication. I fax in my bill for medication and they deposit the money directly to me within a few days. I've had no issues with them and would definitely recommend them.
Insurer: Trupanion
By: Stacy
Amazing, fast service.
Luckily I don't have to use Healthy Paws very often, but when I do the claim is really easy to submit and I get a check within 1-2 weeks. It's always extremely fast and they cover quite a bit. Recently my dog Remy had an eye issue and a bunch of tests had to be run and medications and eye drops were prescribed. All of that was covered. I'm getting married in a couple months, so it's great to have the extra peace of mind that I'm not out as much money as I could have been without Healthy Paws. They even check in and see how Remy is doing, which is a really nice personal touch. I have and will continue to recommend Healthy Paws to other pet parents in the future!
Insurer: Healthy Paws
By: Sheny
Love these guys!
Consistently amazing customer service, human answers the phone immediately to talk about your non-human family member(s). Once we re-faxed the claim form, I had a response within 24 hours and a check in my mailbox within 3 days. The coverage really is at 90% and my pup gets amazing care without costing me my monthly rent. Love love love Trupanion!
Insurer: Trupanion Canada
By: Jessica
Love these guys!
Consistently amazing customer service, human answers the phone immediately to talk about your non-human family member(s). Once we re-faxed the claim form, I had a response within 24 hours and a check in my mailbox within 3 days. The coverage really is at 90% and my pup gets amazing care without costing me my monthly rent. Love love love Trupanion!
Insurer: Trupanion
By: Jessica
Hassle-Free Reimbursement
Doggy had a sudden swelling bulge under his tongue. It didn't seem to bother him much, but it was abnormal. No apparent cause was identified and exploratory surgery was recommended. This is the first claim I have sought coverage with Trupanion. After the required deductible was met, coverage was at 90%. At the time of paying for treatment, most providers will likely require payment be received prior to returning the pet to the owner. Simply ask the office to complete the Claim form that can be easily prepared from the web ahead of time, or provide a blank form for future use with the office. The information will be reviewed by the underwriting agency, and payment remitted. Some aspects to be aware of for first claims, Trupanion will want to receive copies of medical records to verify pre-existing conditions prior to pet being insured. In my case, I insured my pet the first evening in my home. The responsiveness of the particular vet's office will determine when this request is fulfilled. Delay will result in claim remaining pending, but I do not consider that to be problematic.
Insurer: Trupanion Canada
By: Christopher
Hassle-Free Reimbursement
Doggy had a sudden swelling bulge under his tongue. It didn't seem to bother him much, but it was abnormal. No apparent cause was identified and exploratory surgery was recommended. This is the first claim I have sought coverage with Trupanion. After the required deductible was met, coverage was at 90%. At the time of paying for treatment, most providers will likely require payment be received prior to returning the pet to the owner. Simply ask the office to complete the Claim form that can be easily prepared from the web ahead of time, or provide a blank form for future use with the office. The information will be reviewed by the underwriting agency, and payment remitted. Some aspects to be aware of for first claims, Trupanion will want to receive copies of medical records to verify pre-existing conditions prior to pet being insured. In my case, I insured my pet the first evening in my home. The responsiveness of the particular vet's office will determine when this request is fulfilled. Delay will result in claim remaining pending, but I do not consider that to be problematic.
Insurer: Trupanion
By: Christopher
Easy to Use and a Great Deal
Healthy Paws was there for my dog and I when she had a serious health crisis. The company's app was really easy to use, and I was able to submit claims by taking photographs of the bills from the vet with my iPhone camera. The reimbursement rate is very generous and it put my mind at ease during a really stressful time.
Insurer: Healthy Paws
By: Caitlin