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Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thankful for Healty Paws Insurance!
My energetic Bichon Frise tore his ACL and I was told he needed surgery at a cost of over $3,000! I had never filed a claim before so I was worried. I found the process to upload documents easy, and they were easy to contact. They were helpful and friendly on the phone and I was helped throughout the process. The reinbursement check came quickly. I have since recommended them to friends and will continue to do so.
Insurer: Healthy Paws
By: Lesley Johnson
Healthy paws helped save our Christmas
When my fiancé and I first adopted our dog my brother insisted that we get pet insurance. I researched all the pet insurances online and even made a spread sheet of what was covered and included in each one. From all the 5 star reviews and the information I found, I decided on Healthy Paws. I hoped I never had to actually submit a claim but unfortunately our young dog had different plans. A couple days before Christmas he got into our trash and decided to put Healthy Paws to the test. We realized he had ingested something when he became lethargic and began to refuse food on Christmas Day. We brought him to the emergency vet and sure enough he needed a $4,000 surgery/hospital stay to remove a foreign body from his stomach. After we picked up our dog from his surgery, I immediately started the claim process. I took a picture of his itemized receipt on the Healthy Paws App and hit submit (yes it was that simple). A couple days later I received an email stating that my claim was accepted and was informed that our reimbursement check was on its way. I couldn't believe how fast and easy the claim process was but the absolute best part is we got reimbursed the exact amount that I was expecting. From my experience with other insurance companies I thought for sure I would be on the phone for days trying to figure out why they didn't cover certain parts of the surgery and trying to fight to get more money back. This absolutely was not the case with Healthy Paws! There were no hidden fees or rules that we missed and our check arrived quickly in the mail. In the midst of planning a Wedding and after all the Christmas bills getting reimbursed the money for the surgery was amazing. Thanks Healthy Paws for helping to save our Christmas! Our dog is happy, healthy and back to his old antics!
Insurer: Healthy Paws
By: Julianne
Good medical insurance for my dog
Trupanion turns around claims quickly, covers many procedures and issues that arise from medical emergencies. The claims department is very responsive to emails and questions. All that and great customer service. I would recommend Trupanion to anyone.
Insurer: Trupanion
By: LSW
Great Experience and would definitely recommend FIGO!
I have had a wonderful experience with FIGO thus far. My dog was sick and needed blood work, X-rays, follow up visits, medication, etc. once the deductible was met, they paid almost everything. It took a couple of weeks to get my reimbursement but I thought it was fairly timely. The only reason I gave 4 stars was because of this and because I have really only had one experience with them at this point. I would definitely recommend FIGO. This insurance saved me a lot of out of pocket expense with just one illness. We never found out what was wrong, but it waded up quickly and was a very high vet bill!
Insurer: Figo
By: Dan Cowburn
Trupanion is a great health insurance policy for our boys Cecil and Mason!
Trupanion is a great help with the health costs of our boys! Definitely worth the money!!!! We love our boys and give them quality care!😀
Insurer: Trupanion
By: Diane
Love them!
We were given pet insurance as a benefit at work. At first I was a little skeptical about it because working in the Veterinary field you find out real quick who's good and who's not. Once I got everyone uploaded into their own profiles shortly after a representative called and e-mailed me just to check in and see if I needed anything. She even made it personal and commented on how cute my cat was, which really goes to show you she researched my account before contacting me. Figo has more than proved themselves. Thankfully I have only had to submit one claim and they were very fast and explained everything. They even sent Brie a get will card which was personally addressed to her and hand written. That speaks volumes about how much they care. When you call their office you get someone right away and it's not outsourced which makes a huge difference. I am very please so far with everyone I have felt with.
Insurer: Figo
By: Whitney Roop
Top notch service!
We bought FIGO pet insurance for both our cat and our dog in September 2015. So far, they have been terrific! First, I love the portal where we put all the claim submissions---it's quite easy! Second, I really appreciate that Lauren calls or emails me whenever our claim has been processed. Further, she has taken the time (on multiple occasions) to share her expert perspective as a vet tech---specifically about some issues relating to my furry beasts. In addition, Lauren was very helpful in digging through the existing vet records (prior to committing) to let me know what would be considered "12-month-pre-existing", versus what would not. While I do wish that FIGO would also cover special required food (ie perscription food and probiotics, for example), all in all, I think they are really great! I was quite nervous about getting pet insurance, and I'm appreciative that they have made the process painless. Thanks FIGO! PS> I think it's adorable that they send little 'get well' cards in the mail :) That said, you might want to consider emailing cards instead, and then putting that postage towards a good cause (ie ASPCA)...just a thought. But I really do think it's super cute!
Insurer: Figo
By: Anne Scarlett
Great plan (they cover what they say they will cover)...no haggling!
Great plan (they cover what they say they will cover)...no haggling!
Insurer: Figo
By: Keith Richter
Outstanding coverage and customer service
We couldn't be happier with the coverage Trupanion has provided for us. Our 3 year old female Pit/Lab mix has had one thing after another during her short life so far. We have struggled to understand why but it has been a tremendous comfort having Trupanion insurance to at least take a bit of the financial burden off us while we keep hoping her overall health stabilizes. The customer service has been outstanding. We have had all our questions answered clearly and all our claims have been processed very quickly. We have recommended Trupanion to all our friends with pets.
Insurer: Trupanion
By: Matt
best pet insurance ever!
prompt ,compassionate, professional. Trupanion has it all. Over the years they have paid out thousands to save & enhance my cats lives. Everything from chronic renal failure to cancer therapy including chemo & radiation. Thyroid irradiation & endoscopic nasal surgery. also, the representatives are kind, patient & understanding. 90% coverage with no limits is awesome. The sliding scale for determining deductible & monthly payment is the only way to go. Thank you trupanion!
Insurer: Trupanion
By: Michele