218,644+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion is absolutely the best investment any pet owner can make!
I am the "mom" of a 6 year old Australian labradoodle named Paz, who is a registered therapy dog that provides support to children who have witnessed or been victims of violent crimes. Approximately 6 weeks ago, my beloved Paz was diagnosed with lymphoma and my Trupanion coverage has made it possible for Paz to receive comprehensive treatment by arenowned veterinary oncologist at a state of the art facility. Trupanion staff are compassionate, responsive individuals who ensure that all submitted bills are promptly reimbursed; they have never questioned the treatment plan and are supportive of all the oncologist's decisions as demonstrated by their prompt reimbursement. I highly recommend Trupanion to all pet owners seeking insurance for their beloved pets.
Insurer: Trupanion
By: charlotte bednarsh
Excellent, quick service
My dog had major surgery and has had multiple follow up appointments. Trupanion has been fabulous. They are very quick with their responses and reimbursements. Whenever I have called customer service they are so polite and helpful. I have told all my dog owner friends to invest in Trupanion.
Insurer: Trupanion
By: Sarah
Zoey & Scooter
We've had Trupanion (recommended by our long time vet) for our dachshund Zoey for 6 years now. I also added our Westie, Scooter, about 3 years ago. Zoey was a rescue at 1 1/2 years and came with a heart murmur. I have to be honest that I was frustrated for quite some time as everything she saw the vet about seemed to fall into the pre-existing condition category - therefore not covered. I added Scooter to avoid this coverage problem as he was "event free". I was evaluating the worth of continuing the insurance and discussed it's value with our trusted vet. She thought it was still important to continue it. Still on the fence I kept it in place. Three weeks ago Zoey suffered a devastating spinal condition that required emergency surgery in hopes she'd be able to walk again. This surgery has been costly and while she continues to have issues, she is regaining the use of her back legs and is on the road to recovery. The Trupanion coverage has been there to support us. After meeting the deductible I picked ($200) the Trupanion team couldn't have been more prompt in responding to claims, available 24/7 for questions and have been a true God send through this entire experience. I guess it confirms the purpose of having any insurance in general...you hope you'll never need it...but it's comforting to know it's there if you do. I recommended Trupanion to my daughter when their family added a German Shepard puppy as well as a co-worker with a new baby Labrador. I think it's important to get the coverage in place as early as possible to avoid pre-existing conditions. I know this review was lengthy, but I hope it was helpful!!
Insurer: Trupanion
By: Helyn
FIGO is fast & Easy!
Thankfully I've only had to submit one claim but it couldn't have been easier! I uploaded my vet bill & within a couple of days my claim had been processed & applied to my account. The customer service is excellent as well. I had a million and one questions before signing up & every concern was addressed! Loving this pet insurance. The biggest perk to FIGO over most other companies is the coverage of the vet's exam fee. That is a huge plus for me with a young, relatively healthy dog. Sometimes the exam fee is the biggest expense of my visit, so knowing it's covered is a great comfort!
Insurer: Figo
By: Erin Hoover
No worries
Our dear old dog got a virulent form of cancer. We racked up over $20,000 in bills at our Animal Hospital. We only had to pay 10%. Trupanion paid 90%. We never could have afforded to give her that kind of care without this insurance. If you love your pet, you need to buy this so that you are not confronting a choice between the pet's life and your needs. I highly recommend Trupanion.
Insurer: Trupanion
By: Jane
Very goid
Thank goodness for Trupanion! My poor little dachshund sustained back injuries and needed surgery and hospitalization. Trupanion came through! So glad I purchased Trupanion pet insurance for him many years ago.
Insurer: Trupanion
By: Gail
My experience with Trupanion has been one of excellence
Trupanion is simply the best. Whenever I called the customer service has been the best
Insurer: Trupanion
By: Gary
Figo Pet Insurance and Karl Sagan RULES!
I adopted a cat in September. I have a lot of friends with pets, some have insurance for their fur babies, some do not. Those that did have pet insurance discovered that the insurance they had didn't cover a lot. I wanted to ensue I did my due diligence and research as many companies as I could. It was overwhelming! It was just as confusing as human insurance! I had a conversation with Karl Sagan and I knew immediately that I needed to go with FIGO PET INSURANCE. Karl has even followed up with me and the issues I have had with my cat. Now, THAT is customer service!
Insurer: Figo
By: Diane
New Insurance for my FIRST Puppy!
I was so lost when it came to insurance when we got our new puppy, I didn't know where to start...but after talking with one of Figo's team members I was sure Figo was the right choice for us. Their platform and app also make it super easy to navigate! Very happy with our plan so far!!!
Insurer: Figo
By: Nicole Emily Buckley
Very Satisfied
I personally don't understand the negative reviews. I've never had VPI/Nationwide deny a claim and my dog has severe allergies and goes to the vet quite often. They even paid 100% for his allergy testing and his allergy shots which are expense. I couldn't be more pleased.
Insurer: Nationwide
By: Jennifer