218,644+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great company
One of our dogs contracted cancer and Trupanion paid all of our claims in a timely manner. They communicated immediately upon receipt of our claim and payment was made quickly. I would recommend pet insurance to anyone as it's a good value should you need it for a beloved pet.
Insurer: Trupanion
By: Robert
So far so good
I've had good experiences with their customer service. I like having my pets records on hand so I can provide them whenever I need to. I haven't had to file a claim yet so I'm not sure how well that will go.
Insurer: Figo
By: DMcNamee
Figo Review
Figo has been the best choice for me and my 4.5 year old Chihuahua, Rio. I've had him insured since before I got him in 2011, but unfortunately I went through a couple of different companies that had ridiculous limitations and outrageous per-incident co-pays. One company went out of business entirely! Figo's policy is so comprehensive, and allows for a once-annual co-pay and 90% reimbursement. It is truly the best peace of mind. I would recommend a policy to any pet owner!
Insurer: Figo
By: Mahjoubeh Foolad
Great service, no problems whatsoever so far.
Our dog became very ill quite suddenly with several days in the hospital, lab work, ultrasounds and finally exploratory surgery. The attention and coverage provided allowed us to continue through with some very in depth and intensive care and our dog has been home for almost two weeks now doing well. We still don't have all the answers but at least we still have him and the time to try and figure things out. Thanks!
Insurer: Trupanion
By: Mark
Excellent Customer Service, Speedy Turnaround
Healthy Paws has now assisted in two major claims for TPLO surgery for my dog, Basti. She is a 5 year old pup who has had to have her knees essentially re-constructed; yes, if you have gasped for air in thinking about the small car I could have bought for the price of her surgeries, you are correct. Thanks to Healthy Paws, this burden was not mine alone. I got my pup when I was still finishing school and am still at the beginning of my career; a monthly payment with a low deductible and high payout has been essential to her guaranteed care. We were able to go to one of the best surgeons in the country, twice now. I was able to file my claim with no hassle online/through my mobile app, and track the progress of the claim. Even with the holidays, their turn around was in their 7-10 day promise. I am perpetually impressed with the Customer Service I receive and follow ups regarding my pup's health and my customer experience. I will continue to highly recommend this company to my fellow pet owners!
Insurer: Healthy Paws
By: Shani Banerjee
Trupanion is a smart investment in your pet
We have had a number of claims for our Puggle Remy. All have been addressed and resolved in a very timely manner. The communication via e mails starts right away as they inform you they have received the claim, and typically within a week another email will be sent explaining what is covered and how much you will be reimbursed. I also have had very good experiences when contacting them via phone calls. Never on hold very long and always get a polite and competent "pet lover" to assist me. I feel having a policy with Trupanion was a very wise decision for us.
Insurer: Trupanion
By: Ron
Trupanion
Trupanion has saved my pets life. He ruptured both cruciates and one week after surgery broke his leg. Trupanion was quick to respond to pre-approvals and also to reimburse. It was a relief to know my best bud was able to have the medical attention he needed, when he needed it, and I didn't have to stress over the finances in split second decisions.
Insurer: Trupanion
By: Josh
Always there for you!!
Been there for my pets and I. Excellent company!
Insurer: Trupanion
By: Amit
I have peace of mind with Trupanion knowing I can provide my pets with the very best medical care:
I have a very sick 10 year old dog, it took weeks to diagnose her health issue. Without Trupanion I would not have been able to afford all the various exams and tests, as the Vet and Specialist's bill have escalated into the thousands of dollars. As a pet parent it is devastating to see your pet suffering, but knowing I had the Trupanion pet insurance coverage, and that I could get her the best care, gave me peace of mind. I would recommend Trupanion to every pet parent out there.
Insurer: Trupanion
By: Tracey Santarlasci
This company cares.
I say that Trupanion cares because they are very quick to respond to any need, inquiry, or claim. It's always stressful when you have to make decisions involving your pet's care. Trupanion helps by being responsive every step of the way.
Insurer: Trupanion
By: Elizabeth