216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thank you!
My dog became uncharacteristically lethargic and wasn't himself so I took him in and they found he had a potential issue with his potassium level which could be a sign of something worse. You guys paid for all of his tests, ultrasound, blood, urine, whatever it took to get to the bottom of his problem. Thank goodness he is fine and thank you for taking care of this end of it.
Insurer: Embrace
By: Cindy
Completely satisfied
We are very pleased with the coverage and service we have received from Embrace over the past 4 years. They pay claims promptly and keep me updated on the claim status via email. Our precious Lucy has needed a fairly expensive Valley Fever medication for 2 1/2 years, and having Embrace insurance has made that testing and treatment affordable.
Insurer: Embrace
By: Connie
What an amazing experience!
When I originally purchased pet insurance for my dog I really did not know what to expect. I seriously thought that if I ever had to use it then the company would nitpick everything and I would spend more time arguing with them and get very little back. Boy was I wrong!! My bulldog Rosie tore a knee ligament requiring surgery, lots of medication and a long recovery. The grand total was around $4,500 out the door. Anytime your pet is hurting is a difficult time emotionally...Embrace made it that much better. I simply emailed the receipts and within ten days received the 80% reimbursement that my policy called for. No questions, no haggling, no denied claims. Very simple and very easy. Not at all what I was expecting! Thank you Embrace for taking care of me and my Rosie! She is doing great!
Insurer: Embrace
By: Adam
Fast claim response. Great customer service
My Labrador has been insured with Trupanion for 4 years. Unfortunately, she has gad a number of illnesses and several surgeries. Trupanion has been there for us. They always handled the claims rapidly and interacted with the Vets fir information when necessary. I am so glad I opted for Trupanion. I highly recommend Trupanion to all my friends with pets!
Insurer: Trupanion Canada
By: Gail
Fast claim response. Great customer service
My Labrador has been insured with Trupanion for 4 years. Unfortunately, she has gad a number of illnesses and several surgeries. Trupanion has been there for us. They always handled the claims rapidly and interacted with the Vets fir information when necessary. I am so glad I opted for Trupanion. I highly recommend Trupanion to all my friends with pets!
Insurer: Trupanion
By: Gail
Downgrading my previous great reviews.
My dogs have been covered for many years by this insurance. They haven't had claims until this year. Two of my dogs have had many claims this year, unfortunately. PetsBest was paying them and that helped a lot, but they have suddenly decided to reject a claim for treatment that they have been covering. They delayed the claim a couple times and then said it won't be paid because the chiropractor isn't working under the license of a vet which is not true. The chiropractor works at the vet's office, under his license and the two of them took the vet chiropractic training together. They did cover the first few treatments and then suddenly changed their mind. I'll be filing an appeal, but I am annoyed because it seems like they are just trying to delay and waste my time in hopes that I will just forget about it. After paying for this insurance for 6 years, I won't be forgetting about it.
Insurer: Pets Best
By: Jodi
Easy!!!
This is my first time having pet insurance. I was nervous the first time I had to file a claim. I have had nothing but great service! So easy to process claims, never a question! I will never go without pet insurance again!
Insurer: Trupanion Canada
By: Jacqueline
Easy!!!
This is my first time having pet insurance. I was nervous the first time I had to file a claim. I have had nothing but great service! So easy to process claims, never a question! I will never go without pet insurance again!
Insurer: Trupanion
By: Jacqueline
Fantastic personalized service
Embrace has excellent personal service with rapid claims processing. I have two puppies registered with Embrace and appreciate their regular updates and newsletters. I was referred to the company by USAA and receive a 15% member discount.
Insurer: Embrace
By: Karl
Tupanion lessens toe stress of having a sick pet
Thank heaven for the speedy, compassionate staff at Trupanion. Our miniature poodle, Izzy, has been very sick. Trupanion's swift response to our claims has really helped us to get the best care available and lessened our stress. We highly recommend Trupanion.
Insurer: Trupanion Canada
By: Cheryl