216,724+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,724 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Wonderful Experience
I love the fact that I chose this company to ensure my little baby I do not have to worry when I take her in to Vet for treatment.
Insurer: Trupanion Canada
By: Mrs
Wonderful Experience
I love the fact that I chose this company to ensure my little baby I do not have to worry when I take her in to Vet for treatment.
Insurer: Trupanion
By: Mrs
Professional & Excellent
Very simple process and they stand by their policy!
Insurer: ASPCA
By: Tammi
So glad I joined Embrace!
My dog Chelsie, is a senior and recently became lethargic and her weight seemed to increase disproportionate to her eating habits. She was diagnosed with hypothyroidism and will now need to take thyroid medication for the rest of her life. Her energy improved, however her belly size still worried me so I requested pre-approval from Embrace to have an ultrasound done. They granted the approval and now I have peace of mind that there is nothing life-threatening going on!I am really amazed at their quick response, attention to detail, and affordability. I truly believe becoming members is one of the best things Chelsie and I have done this year!
Insurer: Embrace
By: Amy
They Care!
I really like Embrace Pet Insurance. I've had people email me to let me know my renewal was coming up and ask if I have questions about it. I get to actually speak with a customer service rep when I call in with a question. And you know what, they are all really nice! They asked me how my pet is doing, and they used his name. Seriously, I don't think other insurance carriers have the same standard. Plus, my policy is straightforward, and submitting a claim is as easy as bringing a blank form into the vet. I am a happy customer, and I truly thank you. I recommend Embrace because they care.
Insurer: Embrace
By: Carrie
Easy and straight forward
Our puppy had to have a lump removed. It was easy to submit the claim and FIGO was super fast to reimburse the money. The check was here before Chimo's stitches were removed. So far I am super happy with FIGO!
Insurer: Figo
By: Yvonne
Boy, am I glad we have Embrace
Our lab/golden, Daisy, has had digestive problems on and off for the past two years. This summer it came to a head with terrible diarrhea for over a month. Our newest vet was determined to find the underlying cause - which has proved expensive. Daisy has had blood tests, x-rays, ultrasounds, and surgery to obtain a full-thickness intestinal biopsy. She's now been diagnosed with inflammatory bowel disease, pyloric stenosis, and protein loss enteropathy. She's lost 25% of her body weight, but she's started medications and a food her body seems to tolerate, so we are hopeful for a turn-around. We enrolled Daisy with Embrace when we adopted her in 2012 so we wouldn't have to consider cost if ever faced with a medical emergency. She's young, so it has indeed been a relief to be able to say to the vet, "just do it." Daisy's medical bills this year have totaled over $5,000 to date, but our costs have been about $1,500. I only wish that we'd opted for the Rx coverage. The many claims we've submitted have each been handled in about two weeks. As far as I know, there have been no questions about our invoices. Thankfully, our vet practice advocates for pet health insurance - Embrace is among those they recommend - and they're very cooperative in assisting with claim forms. That was not the case with our prior vet practice. I do wish there was more information available about the claim while it is being processed. Some dates we've had multiple invoices, or the amounts are confusing because they include non-covered costs. I've had to resubmit a claim once or twice due to confusion over dates. If I'd been able to see the details prior to the determination, I'd have been able to fix the problem (and get that check!) sooner. All in all, however, the experience with Embrace has been exceptional.
Insurer: Embrace
By: Stephanie
THEY ARE CROOKS!!!!
I CANNOT BELIVE THIS INSURANACE COMANY!!! THEY TAKE ADVANTAGE OF PEOPLE TRYING TO TAKE CARE OF THEIR FURRY KIDS!ORDASITSY TO HAVE PRICE CREEP WITHOUT YOUR SIGNATURE! LOOKED ON MY BILL AND BOOM $125 A MONTH AND THEY NEVER GIVE A DIME BACK! Always Always, USE VPI Insurance-Again this company is misleading TO SAY THE LEAST
Insurer: ASPCA
By: JEANNE
to good to be true
When I signed up I gave all my dogs history.Embrace excepted my application. I've been sending in claims all year long. Not once did i get reimbursted or a letter saying why. I just got a renewel notice and it went up $ 200.00. I called to ask why it went up and why they haven't paid any claims. They told me they didn't pay because my dog had a pre-codition. THEN WHY DID YOU EXCEPT MY APPLICATION AND MY $600.00 I'm very diappointed in how you run your company.
Insurer: Embrace
By: Rick
Excellent customer service.
Easy to submit claim forms. When I had to call with questions, the persons I spoke with were knowledgable, helpful, and very sympathetic.
Insurer: Trupanion Canada
By: Wendy