216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick Turnaround
After faxing our claim it took less than a week for our check and that included a holiday. I think that the health insurance companies can take some lessons from Trupanion on their quick turnaround for reimbursement.
Insurer: Trupanion Canada
By: Gary
Quick Turnaround
After faxing our claim it took less than a week for our check and that included a holiday. I think that the health insurance companies can take some lessons from Trupanion on their quick turnaround for reimbursement.
Insurer: Trupanion
By: Gary
Quick response, excellent customer service
Just started our pet insurance with embrace and it has paid off already. We have a very clumsy puppy and have already exceeded our deductible. I have already recieved 2 checks from them for two different claims.
Insurer: Embrace
By: Karen
Can't say enough about this company!!!!
Have been with Trupanion for 15 years ( previously Vetinsurance ) and cannot say one negative thing about the service and compassion we have received. Truly above and beyond.
Insurer: Trupanion Canada
By: Joanne
Can't say enough about this company!!!!
Have been with Trupanion for 15 years ( previously Vetinsurance ) and cannot say one negative thing about the service and compassion we have received. Truly above and beyond.
Insurer: Trupanion
By: Joanne
Simple Process
Very simple to submit claim. Quick response. Did not pay 80% as expected because the "reasonable and customary" prices are higher here in California.
Insurer: ASPCA
By: Belisa
Trupanion is TRUE TO ITS CONTACT... I give it a 10
My little boy (Pug) got extremely sick. We took him to an emergency hospital then back again, then took him to his primary dictor that sent us back to the hospital for an emergency surgery with a five day hospital stay. Totaling up in over $5,000 in medical debt. My husband just lost his job. I lost mine prior to him & just started a new job. The charge card that I used was our emergency charge card. I put in the claim to tripinion & WAS SHOCKED . They reimbursed me within 48 hours my 90% minus my deductible to the penny. Tripinion THANK YOU. There is no rating high enough to express how amazing & true to your contact you truly are...... EVERYONE PROTECT YOUR LITTLE LOVE ONE & GET TRUPINION!
Insurer: Trupanion
By: Jesus / Debbie
I wish human ins companies were as efficient.
My dog was hospitalized and we ended up with 2 visits totaling more than 1500.00. I submitted photos of my bills and was very happy that trupanion paid 90% after my 400.00 deductables. I had a 400.00 deductible per visit which was the deductible that I chose when I set up my plan. I was emailed a reply from trupanion with a breakdown of coverage and notification that the check was in the mail. This was the same day that I submitted my forms and photos of receipts. Thank you for such amazing service. :)
Insurer: Trupanion Canada
By: Tawnyel
I wish human ins companies were as efficient.
My dog was hospitalized and we ended up with 2 visits totaling more than 1500.00. I submitted photos of my bills and was very happy that trupanion paid 90% after my 400.00 deductables. I had a 400.00 deductible per visit which was the deductible that I chose when I set up my plan. I was emailed a reply from trupanion with a breakdown of coverage and notification that the check was in the mail. This was the same day that I submitted my forms and photos of receipts. Thank you for such amazing service. :)
Insurer: Trupanion
By: Tawnyel
ASPCA Makes It Easy
I recently filed two claims under my ASPCA pet insurance, one for each of my dogs, Schultz and Honey. ASPCA claim forms are very easy to complete; the questions are very straightforward. It takes less than 30 minutes to print out the forms, answer the questions, attach the vet's invoice and get the package in the mail. ASPCA sent regular email updates on the process, especially when there was a delay in getting additional information regarding Schultz's illness from the vet. ASPCA kept me updated on their attempts to contact the vet and notified me immediately when all the information had been received and the claim processed. They notified me the same day that the reimbursement check was on its way. I have had insurance on both dogs for many years and ASPCA always fulfills its obligations under our contract.
Insurer: ASPCA
By: Holly