208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim Filing
Submitted claim (easy) and processed right away. No waiting but prompt service.
Insurer: MetLife
By: Tina
This company is thoughtful and…
This company is thoughtful and understanding, and doesn’t just try to find ways to not cover costs like so many insurances. They have come through again and again and are also very quick to process claims. I recommend these guys to all my friends.
Insurer: Spot
By: Emmanuel Holowatz
Claims process is easy and plans are…
Claims process is easy and plans are very affordable! My dog is very sick and I have to file claims every month and they are always done in a timely manner. Thank you MetLife!!
Insurer: MetLife
By: Devin Barrs
Great Pet Insurance Carrier
Easy to submit claims and we feel great knowing that our pets are protected! Love the wellness coverage add-on!
Insurer: MetLife
By: Laura B.
Answered all my questions and resolved…
Answered all my questions and resolved ally issues
Insurer: MetLife
By: Tanya Bush-Townsend
This company has been a good experience…
This company has been a good experience since the day I signed on. I file my claim and general have the claim paid within a week. That's great service!
Insurer: MetLife
By: Ron Binkley
Most claims are paid timely ( one week…
Most claims are paid timely ( one week or less), but there are some that go on for weeks. Lately I’ve had issues with the system timing out causing me to have to shut down that instance and log in again in order to submit multiple claims.
Insurer: MetLife
By: Leslie Cainion
EDITED: Fetch followed up and now I am happy. .
After posting my original 1 star review (left in tact below), the company responded with the contact number to discuss with an agent and it appears the error will be corrected. Other than this instance, the rest of my experience with Fetch has been very good so I am changing my rating. [ORIGINAL POST: June 9 /2025 TITLE: Bots limited service. Inconsistent application of policies for checking invoices claimed. BODY Appears to be run by bots which is fine if everything goes smoothly, but not good when it doesn't. Good luck trying to find a person of phone number to handle errors. The system was quick to remove uncovered veterinary prescribed food on one invoice (which is fine), but then failed to remove the refund for same food from the next invoice claimed. Ridiculous. ]
Insurer: Fetch Canada
By: Carol Gervais