With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
out of 10
The BEST Experience and Prices!
I can’t say enough great things about this company. I have had pet insurance from a few different providers over the years. The company I was with before raised my pet’s premiums after the very first year by a ridiculous amount, even though I had not made any claims and my pets were young. I understand that older animals will see an increase each year but Pet’s Best has only increased my senior cat’s premium a minimal amount each year and has not touched the premium on my other younger pets. Their prices are also some of the best I have found in my research. The last thing I could have imagined was that I would need to make a claim so early in my dog’s life, but he became severely sick out of the blue and within 1 week we lost him. During this time, we had several vet visits with them trying various treatments to make him comfortable and treat the symptoms in order to find out what was causing him to be so ill. I had prepared myself for the red tape of dealing with the insurance claim due to the huge bill. What I got instead was a claim process that was able to be done online in minutes and a full payout with no questions within 2 weeks! The last thing you want to deal with when you are grieving is the runaround from an insurance company and what I got was compassion and quick action. They refunded me the remainder of his policy amount for the year when I reached out as well. When I renewed the other pets a month later there was no increase due to making a claim on my other dog. Overall just a fantastic experience!
Trupanion has always been prompt, professional and great to work with.
We have been with Trupanion for many years for our three dogs. They have always responded in a timely and professional manner to any of our claims or questions. Their coverage is fair and has been a huge factor in allowing us to provide the best of care for our dogs when they have had health crisis. We have recommended them to many people.
Never would have thought working with insurance could be this easy
Unfortunately our pup had an emergency and we had to rush her to an animal hospital while out of town. Outside of the vets being great, Trupanion really made the process seamless. Claims were approved within a day, and customer service was compassionate and helpful. Could not recommend Trupanion enough
My vet submits the claim and I had the option of getting a check or having it deposited in my account. I had to do very little. As soon as the claim is submitted I get notified that it is under advisement. Then I get an email saying the procedure was covered or not.
When we decided to adopt a corgi, I knew after researching the breed I wanted to buy pet insurance. Trupanion was the only policy I could find that pays up to 100% with no cap on payouts.
When my corgi was nearly eight months old, he started vomiting one night into the next morning. We did not think twice about how much it might cost to have him seen. We took him to the Emergency Vet. Trupanion paid 100%.
He continued to throw up after the special diet so we took him back and they admitted him for observation. The vet was so happy when we told her we had pet insurance and wanted to do whatever needed to be done to help our boy. He ended up having a blockage of a whole small potato and Trupanion again paid 100%.
They have customers for life. We are beyond grateful and will be telling all of our pet friends about Trupanion!!
When adding Claude to my family, I knew that I would be getting medical insurance for him. It is the best decision ever. Just knowing that I never have to worry if he gets sick or has a major health problem down the road. It gives complete peace of mind knowing I can give him all he needs.
Bad experience all around. I signed up in February; we are now in March and I am still receiving the "we need more information" emails.
The first issue came up when the expressed that they needed all previous medical history. My dog is adopted; so I only have the medical history since she has been with me. I sent them everything I had for her but they were having trouble getting info from one vet. They explicitly told me that that was the last piece of information they needed and then they would be able to begin the underwriting.
After a number of back and forth with both the vet and customer service I was able to get that info from the vet to them. As soon as that was submitted I received yet another "we need more information" email.
I emailed them saying "this is ridiculous, please cancel my plan and refund me everything I have paid up until this point." I believe this ask is fair due to the fact that her coverage was never active since the underwriting was never completed. I got yet another automated reply saying "your pets coverage was active from Feb until July and you are not owed anything.
Additionally; you are not assigned a dedicated account manager so every time you call in or email you are talking to someone new; someone who knows nothing about your account.
I only signed up with this account because my company started promoting "hub" and they were a vendor listed in hub. Not only am I leaving this review; but I am escalating this to hub as well.
Stay away from this company, far, far away. RUN don't walk. I wish I would have read all the reviews before I had signed up.
Peanut needed an urgent surgery to remove his gallbladder. It was very scary for us, given his age of 15. Peanut did really well and is now recovering at home, after several days in the hospital. The surgery was quite expensive but Trupanion upheld their promise. This provided us with peace of mind and we are very grateful.