218,470+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,470 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Get great service.Great customer service
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Insurer: Pumpkin
By: TJW
Fast turn around time
Fast turn around time. Nice folks. Patient. Only downside, I wish they were less expensive. Especially in our world today and for seniors, it’s a tough reach.
Insurer: Embrace
By: JUDY SINGER
Prompt responses to all claims…
Prompt responses to all claims submitted.
Insurer: Pumpkin
By: Cindy
unreasonably asking for previous medical record as a rejection excuse for not covering the claim
When we signed the contract, there was no mention that we should have and keep all records for our pet. However, while our spending meets the deductible line, Pumpkin starts asking us for all the records from the born of our pets. Even a tooth cleaning claim. The thing is, our previous pet hospital does not give us medical records, so there is no way for us to obtain any medical records once we drop out of Banfield. We've reached out to explain our situation and request an explanation, but the claim was rejected the day after. Also, all of our claim were rejected after the deductible line was met. Very bad experience.
Insurer: Pumpkin
By: Alyssa
It was very simple and fast
It was very simple. I first requested for a quote and a few days later my quote remained the same, and the then buying my policy was very easy.
Insurer: Sonnet
By: JUAN FERNANDEZ
Quick easy process and reply
Quick easy process and reply
Insurer: MetLife
By: Lori Gehrke
Very expensive
Very expensive and after not wanting the service got plenty of e-mails.
Insurer: Fetch Canada
By: Ooly Schacht
Reliable with quick turnaround
I've had Healthy Paws insurance for my dog for the past 12-13 years and I'm glad I chose them so many years ago. I appreciate that they make the claims process simple and reimbursement is quick!
Insurer: Healthy Paws
By: Reina Fong
Do a little better.
A bit pricey and the fact no one told me. There was a 2 week waiting period
Insurer: Nationwide
By: doug anderson
It was very easy get through to speak…
It was very easy get through to speak to a live person. Usually you have to speak to the machines until you get a human being. Thank you Sonnet for keeping live agents serving people.
Insurer: Sonnet
By: Olga