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Easy claim experience, payments returned fast and good coverage
I received a lot of help getting medical records placed in and they helped me submit claims. The claim process is quick as is the payment. So far I don’t have any complaints.
Insurer: Fetch
By: Joyce
Cannot set up account online.
My initial sign-up went through my vet. When I went to the Trupanion site to complete the registration, it failed because my vet had used the "&", an illegal character. I could have fixed that, but editing the information was not allowed. Then I called the Trupanion number. The woman on the line was very nice and completed the sign-up process for me over the phone. I got a welcome email from Trupanion with a link to set up my account online. I clicked the link and was asked to sign in using my email and password. I did not have a password and was not provided a temporary password from Trupanion. I tried clicking the "Forgot Password" link and was sent a code to my email address. I used the code, it thanked me for verifying my email address, then stated that "A user with the specified credential could not be found." I called the phone number again and the woman was unable to help me. She said she would contact technical support to report the problem on my behalf, and I have since heard nothing.
Insurer: Trupanion
By: David
The associate Chad was excellent
The associate Chad was excellent, professional and courteous and extremely knowledgeable and thorough
Insurer: Nationwide
By: Ralph ‘Ty’ Anglin
Knowledgeable
The gentleman that took care of my questions was very helpful and very knowledgeable and gave me all the information I need to pass along to the person that I am giving the puppy to so I would recommend them highly.
Insurer: Fetch
By: Myra Strickland
It was very easy to file the necessary…
It was very easy to file the necessary documents and respond to any questions
Insurer: Fetch
By: Janice Hornsberger
Embrace pet insurance gives me peace of…
Embrace pet insurance gives me peace of mind. I can take my Westie to the doctor and not pay an arm and a leg for medical bills. The process for submitting claims is user-friendly.
Insurer: Embrace
By: Cindy Hamilton
Very easy to start a new plan
Very easy to start a new plan. The process was easy to navigate.
Insurer: Pumpkin
By: Abbie Szulewicz
Our experience with Trupanion was…first-class
Our experience with Trupanion was first-class——easy, uncomplicated and fast——the Trupanion Representative was very professional, informative and most helpful——so far so good——Thank-You Trumpanion———Gail/Ron Bremner/Niagara-on-the-Lake, Ontario
Insurer: Trupanion Canada
By: RON BREMNER
Spot pet insurance has always helped me…
Spot pet insurance has always helped me fast for my claims. Awesome service always!!!
Insurer: Spot
By: Jackie Hughes
Claims filing
Pets Best makes it very easy to file a claim through the app. When I needed to speak to someone, they were very helpful, kind, and knowledgeable.