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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claim handled quickly and kept informed…
Claim handled quickly and kept informed of progression
Insurer: Fetch
By: Elaine Muecklisch
-Thorough explanation of service
-Thorough explanation of service -Questions answered thoroughly -Enjoyed speaking with customer. service rep
Insurer: Trupanion
By: Carol
Claims have been processed easily and…
Claims have been processed easily and promptly.
Insurer: Spot
By: Virginia Hundley
Quick and easy
I liked their ability to explain the coverage when asked upon.
Insurer: Prudent Pet
By: LAL
I have not even started yet.
I have not even started yet.
Insurer: Nationwide
By: customer
Excellent Customer Service
It's our first time getting pet insurance and we called two seperate times to inquire and both representatives were super helpful and answered all our questions and helped set everything up. We did not feel rushed or stupid when asking for help. They were kind and helpful and they even assisted us over the weekend.
Insurer: Prudent Pet
By: HC
I called because the website wasn't…
I called because the website wasn't accepting my payment. The representative I spoke to also couldn't get it working so he told me Id get an email by Monday (this was on a Friday)... No email. I called and left three voice messages for him and no return call. I finally called and another representative told me that the file had been closed! I didn't have time to go through the entire process again at that time. This had been two weeks already. So, I finally got a nice representative who walked me through all of it. I had told him that had I not been referred by three different people, I never would have continued trying to get insurance from your company. In any event, Ken (at extension 6217) was lovely and he was able to assist me. Today I just received a letter stating that my new puppy is insured. I paid an entire year up front and now I feel more satisfied.
Insurer: Nationwide
By: Susie
Very efficient on getting my claim…
Very efficient on getting my claim processed and paid right away. Very pleased.
Insurer: Spot
By: Sandra Dartez
Embrace makes the claim process easy…
Embrace makes the claim process easy and fair. Very pleased!
Insurer: Embrace
By: Sharon