218,294+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,294 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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TERRIBLE
TERRIBLE! I'm so endlessly disappointed. I have returned to Canada after a 3-year working contract in Brazil. I arrived and signed up. Sent all the medical visits we had, which were in Brazil. Now my dog has an ear infection. I applied for a reimbursement THE DAY of the exam 2 weeks ago. For 2 weeks I'm being pushed around with ZERO reimbursement saying that you need medical files from before I signed up because the ones from Brazil aren't what you need. THERE ARE NO MEDICAL EXAMS OTHER THAN THOSE! If you can't service me because apparently you have a problem with vets from a foreign country, then give me back all the months in which I wasn't covered and paid for your scam of an insurance. Absolutely awful! WORST EXPERIENCE EVER! Super bureaucratic process. Zero chance to talk to anyone. I gave one star because I can't give zero.
Insurer: Fetch Canada
By: Mleue
This year has been a lot easier…
This year has been a lot easier submitting my claim information and not needing more info. In the past I have had to send it at least one more time. My pup has been sick a lot this year and I am lucky to have pet insurance and I have referred many people.
Insurer: MetLife
By: customer
Drastic yearly premium increases.
Claims are processed and paid pretty quick. Customer service is good. Three stars is because they raise the premiums greatly annually at policy renewal. Like 100% increase. The only way to lower it is to reduce benefits. Eventually, it just won't be worth having.
Insurer: Embrace
By: Merrilyn Skakal
Charged after being told transaction couldn’t be completed
When checking out with the insurance policy an error appeared saying it could not be completed and to call customer service. I didn’t want to bother with that so I chose another insurance provider. Nationwide still charged me
Insurer: Nationwide
By: Josh A
my agent was very helpful and…
my agent was very helpful and understood my concerns.
Insurer: MetLife
By: Suzi Wild
We love Metlife Pet Insurance!
We love Metlife Pet Insurance!! It has been a lifesaver for our family! Our dog recently needed an ultrasound and we only paid 10%! Thank you!!
Insurer: MetLife
By: Leslie Norton
Process is quick and easy
Process is quick and easy
Insurer: MetLife
By: customer
I recommend it
It does what's it's supposed to do.
Insurer: MetLife
By: Rafael
the website information was very helpful
the website information was very helpful
Insurer: Nationwide
By: Natalie
Pays fast
Pays fast, easy claim entry. Really no complaints.
Insurer: MetLife
By: customer