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They tell you like it is and are honest…
They tell you like it is and are honest about their plans.
Insurer: Trupanion
By: GEORGIANNA DEPPEN
Nationwide, great company for pet insurance
My representative Michael was very professional, he explained the whole process to me. All my questions were answered. I'm already an existing customer with Nationwide, and I like the service I'm receiving.
Insurer: Nationwide
By: witold wawrzynczak
Fantastic Experience
Fantastic Experience! Myriah was amazing! We never felt rushed when on the phone with her. She was patient and very informative with all our questions. Felt confident we were making the right decision. Thank you!
Insurer: Trupanion Canada
By: Deborah F.
Definitely recommend
I have been with Healthy paws as an insurance provider for both my dogs for over 5 years now. They have addressed every claim, processed every document in time and have reached out to check in whenever things out of the ordinary have happened. I appreciate that beyond the online forms and paperwork there are people who care and recognize you as a human trying to do the best for your fur babies!
The customer service was great!
The customer service was great!
Insurer: Trupanion
By: J. Holland
My Second Enrollment
This was my second enrollment in Trupanion. My experience with my first dog was so great that I immediately enrolled my second dog. I was given all the information I needed and never felt rushed. They even helped me with a glitch in my computer so I would have no difficulty getting on the Trupanion site. I have recommended Trupanion to all my friends.
Insurer: Trupanion
By: MARJORIE CARLSON
My claim was processed in a timely…
My claim was processed in a timely manner without having to jump through hoops or provide additional info
Insurer: Fetch
By: Teryn
Enrolment went well but plan was canceled in error
Update April 2025: Trupanion has looked into this matter and resolved it. They confirmed that there was no confirmation to cancel the plan after listening to the recording of our call. I am very pleased that they attended to this matter so quickly and corrected the error. The enrolment process went well and the person was very knowledgeable and friendly. The issue I had was that I had been a Trupanion member since my dog was just a few weeks old. I called to cancel my insurance due to an appeal dispute and the Trupanion employee suggested some helpful things to do in order to have a stronger appeal. I then told her to wait to cancel my insurance while I spoke to my vet, but I received noticed that it was canceled anyway. By the time I contacted Trupanion to get my pet back on the plan, they said too much time had elapsed (just over a month) so they would have to enrol her at a four year old dog rate (much higher), despite the fact I'd already been a Trupanion customer for four years with the same pet. It's disappointing that this was not recognized at re-enrolment.
Insurer: Trupanion Canada
By: Christine Peric
They're always on point
They're always on point. I was please to learn about their offerings, so I switched pet insurance to Embrace about 2 years ago. We haven't been dissapoointed. They offer good coverage, and are prompt processing claims.
Insurer: Embrace
By: Jose Quijada