216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy and Understandable
The claim process is very easy and depending what you choose on your policy it is clear what you are going to get reimbursed. When I submitted my claims I received the money within just a few days. It is worth to have this insurance, it will ease your mind!
Insurer: Embrace
By: Iris
Excellent service
My 5 month old Golden got into something toxic or possible blockage and was rushed in for help. The vet bill was more than I had on hand so I needed to borrow for the balance. I filed my claim the first day and it was approved a couple hours later !!! I had my check from them within 7 days and was able to pay back the loan. They were excellent and I am so happy I chose them. I did review the top 3 companies and was told by my vet and the vet specialist clinic that they had very good results with healthy paws, I took their advice and am happy I did
Insurer: Healthy Paws
By: Susan
Worth it, and at least easy to use
Insurance is one of those things you hope you never use. I did the math and Healthy Paws seemed like the best for me. I haven't had to use it as much for my cat .But it was worth it for my wolfhound! The good thing is that they pay out quickly. In fact I can use the app to submit the claim before I've left the doctor's office and I get the check in a few days, which is way better than my own health insurance. I understood when I did the math that they wouldn't pay for routine stuff (vaccines and the office visits) which makes sense, though it always FEELS irritating when I submit those visits and most of the claim is denied. However when I have had a real problem, they paid out promptly for everything else, which is a relief. My dog just had a 7K visit to the ICU which I put on my credit card -- the insurance payment showed up before the CC bill did.
Insurer: Healthy Paws
By: DV
Great company!
I have had Trupanion since my dog was 8 weeks old. I have made 2 claims in the past 4 years. The first one, I got pre-approval, the claim was reviewed and accepted. I was go pleased with their promptness. The second one was recently and within 2 days of receiving the claim I got a letter saying they had received the claim. Then within a week I received my reimbursement. This is a great company, prompt, courteous and worth the peace of mind knowing in an emergency they will relieve the burden of the vet bill. Thank you Trupanion.
Insurer: Trupanion Canada
By: Susan
Great company!
I have had Trupanion since my dog was 8 weeks old. I have made 2 claims in the past 4 years. The first one, I got pre-approval, the claim was reviewed and accepted. I was go pleased with their promptness. The second one was recently and within 2 days of receiving the claim I got a letter saying they had received the claim. Then within a week I received my reimbursement. This is a great company, prompt, courteous and worth the peace of mind knowing in an emergency they will relieve the burden of the vet bill. Thank you Trupanion.
Insurer: Trupanion
By: Susan
Healthy Paw is the BEST
I wish all insurance companies (ie those for humans) were as responsive as Healthy Paws. My family adopted a rambunctious Great Dane who's deaf and partially sighted, and he's gotten into some mischief. He swallowed two small stuffed animals whole (yes, whole) and swallowed some medicine that he dug out of my purse. He also had ripped his paw pad. That translates to three trips to the emergency vet in the last five months, and therefore three claims submitted to Healthy Paws insurance. In each case, the claim was processed within a couple of days and we had a check within the week. Wow! My husband said, "Zane has better insurance than we do." Not only that, they followed up in an email asking how our dog was doing! If you're looking for a reliable pet insurance company that is responsive, pays quickly, and has truly nice customer service, then Healthy Paws is for you. I'm so happy that I decided on Healthy Paws when I bought insurance for our dog.
Insurer: Healthy Paws
By: Nina
Life Saver
Embrace is truly a great pet insurance company. I have my first dog and they have been very helpful from the beginning of planning to become a member and while being a member. They have helped tremendously with wellness and emergency issues for my dog. I am so glad I found them and so is my dog's vet.
Insurer: Embrace
By: Shanie
Excellent choice
I have been extremely happy with Healthy Paws insurance. Very easy to submit claims using the App or signing in on website. Each claim I submitted was processed smoothly and quickly.
Insurer: Healthy Paws
By: Gina
Best customer service!
I am amazed at the quick turnaround from this company. Whenever we have sent in a claim, we have gotten a confirmation of receipt of our claim in less than 48 hours - often 24. Then we received our 2 reimbursements in less than 2 weeks. When does this ever happen? They are also wonderful on the phone. I also appreciated the e-mail wanting to confirm that I had received the checks they had sent me . Best customer service I have ever experienced . So glad I found this company!
Insurer: Embrace
By: Carol
Fast and reliable!!
My cat was hit by a car and I had just gotten Healthy Paws about 3 months prior. When I had to submit my claim for the surgery it was easy! I used the app took a picture of the invoice, and asked my vet to send the medical records and my claim was processed the next day. They sent me an email letting me know how much I would be reimbursed and then the check was in my mail box in 4 days. They're super simple and no hassle! Can't thank them enough I will be a lifelong member.
Insurer: Healthy Paws
By: Kaila