217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace is awesome!
I would recommend this pet insurance because it is easy to file claims, they cover what they say they will and they complete claims quickly!
Insurer: Embrace
By: Deb
True to the promise
Trupanion representatives handled my claim with professionalism, speed and empathy! They lived up to their brand promise and more. This was the first time I had to submit a claim and I was so pleasantly surprised at the ease and friendliness of all those involved. On top of that, the payment was sent out within days!
Insurer: Trupanion
By: Lisa
Very happy with the experience!
We are getting all the necessary support in a very timely manner. I would refer Trupanion to anyone looking for a pet insurance.
Insurer: Trupanion
By: Ash
Gracie our 9 month old puppy
I cannot say enough good things about my experience with Trupanion. They were quick to respond, compassionate and professional throughout the process. Our puppy ran out in front of a car and was badly hurt. She required immediate surgery to repair her diaphragm follow by a second surgery to repair her broken pelvis. She is 3 weeks post surgery and doing great. I was able to make the decision to save her based on the quick response by Trupanion and its insurance adjustors. Thank you again for putting our family back together. We are very grateful.
Insurer: Trupanion Canada
By: Denise
Easy no hassle insurance for pets
After my dachshund went paralyzed and needed invasive and expensive back surgery to reverse the paralysis, Trupanion made a traumatic experience easy to deal with! I submitted the claim for the surgery and it was approved within 2 days. I think Trupanion gives our pets better, easier to understand coverage than human medical insurance plans!
Insurer: Trupanion
By: Kara
Confusion but overall great service
There was a bit of confusion with how payment was working, I was paid instead of the Vet and then found out that my deductible was still owed. very confusing in an already stressful time, I thought I was free and clear with money I owed but now have to pay more out of pocket. Very happy with the dealings I have had just wish there was better clarification as to what was going on, when to expect it to happen and how people were getting paid and more clarity on what I owed.
Insurer: Trupanion Canada
By: Nicole
Wow. Great group of people
Quick reimbursement. Compassionate about my pet's illness Forms are easy to complete. Without Trupanion, we would not be able to treat Rosie's cancer.
Insurer: Trupanion
By: Nancy
Excellent, reliable, expedient service.
We very much appreciate having Healthy Paws Pet Insurance. My daughter has autism, and "Sparkles" is her emotional support dog. We would do anything for this little dog who is so important to my daughter. Therefore we purchased insurance with the maximum coverage and the lowest deductible - even so, our monthly fee is reasonable. Healthy Paws Pet Insurance gives us peace of mind knowing we could afford "to do everything necessary" for Sparkles (though hopefully there will not be many occasions to be in that position!). Healthy Paws Pet Insurance customer service is excellent - one of the best companies I've ever had dealings with. Their phone representatives are always knowledgeable and courteous - and they are "real" people - not "automated" - who express genuine concern. Sparkles had several vet appointments for a recurrent eye corneal ulcer. We eventually learned she required surgery to correct an underlying eye condition causing the repeated ulcers. Through each step and multiple vet appointments, Healthy Paws processed the claims and mailed a check within a week or so after submitting the claim. Healthy Paws has more than paid for my premiums considering Sparkles' need for repeated vet visits and surgery. Claim submission is very easy (either on-line, or via fax, or snail mail - and I am NOT tech savvy!) Their responsiveness and customer service far exceeds any service I have had with "people insurance". I would highly recommend Healthy Paws Pet Insurance company!
Insurer: Healthy Paws
By: Georgette
Amazing
Petsecure has been amazing to deal with , its been almost 2 years and not once have we had an issue - claims are processed quickly and painless-I have a gentle giant that doesn't know his own strength that has needed a few stitches as well as a pretty serious CCL surgery and pet secure has not let me or my fur baby down! thank you! I have only had to call in once about a couple questions and it was the best customer service, so I am one very happy customer!
Insurer: Petsecure
By: Jackie
Excellent customer service
Almost lost my precious Mercy. Overnight she developed life threatening digestive problem. Rushed her to hospital over 50 miles away. Diagnosis was clostridium - dangerous bacterial infection. She received excellent care & is recovering very well. I was so grateful I had insurance with healthy paws to help with expenses & am even more grateful for their simple & straight forward filing process and for their reaching out with care & concern for information on Mercy's recovery.
Insurer: Healthy Paws
By: V.