216,554+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,554 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Denied
My dog had a skin tag prior to getting the insurance so when he was diagnosed with a large cancer mass they said it was pre existing condition! Never buy this insurance they have an excuse for every condition your dog may have.
Insurer: Embrace
By: Laura
Don't know what we'd do without Healthy Paws
We couldn't be happier with our Healthy Paws policy, their level of professionalism, customer service, and their responsiveness. Our dog recently became very ill and required hospitalization for about 10 days. The costs were overwhelming, in the thousands of dollars. Within days of filing our claim we received a personal email from a Healthy Paws rep (Tim Weiss) asking us how our dog was doing and checking on her recovery. About a week after filing our claim we received our reimbursement check in the mail. Filing claims online is also very easy, taking only seconds to update invoices with no additional information required. We plan on recommending Healthy Paws to all of our pet owner friends and also adding a policy for our cat. We're fortunate to have been covered during such a scary (and costly) period and are very thankful to the help we got from Healthy Paws.
Insurer: Healthy Paws
By: Noam
Member since 2014
I have been a member since 2014. I have covered both of my cats since they were kittens. I only have good things to say about Embrace and I would recommend it to anyone who is looking to insure their pets. When it has been time for repayment, Embrace is quick and without drama. I only have two words left. GET IT. For me, the tell you about my pet section isn't accurate, because I am telling you about my overall experience.
Insurer: Embrace
By: Allan
Very thankful for Embrace!
This review is a little late so bear with me but I spent the entire summer dealing w/my little rascals stomach bug, virus, whatever he got into. My total expenditures on my wonderful Finn were close to $1,000! After hitting my $300 deductible Embrace covered 80%! Without my insurance it would have been a much more expensive summer! Finn gives Embrace an A+
Insurer: Embrace
By: Rachell
Good Coverage and Easy
Kali was just in need of a wellness exam and vaccinations and the claim process was very was very easy and fast
Insurer: ASPCA
By: Dayana
Knowing you have insurance on my pets is comfortin
I have an Abyssinian and have to be diligent about taking care of his teeth. Having this insurance Gives me a peace of mind when making decisions for his health care. The Aspca is wonderful to deal with and found them to be so compassionate when I lost my other cat. Quick and easy filing for each claim. If you love your pet this company is a necessity.
Insurer: ASPCA
By: Debby
Looking for any excuse to not insure your claim
Our precious 1-year-old cat deteriorated very quickly within a few days. After putting it to sleep, we got a blood test result back that he had high amounts of the FIP virus. Healthy Paws refused to insure our claim, claiming that he had a pre-existing condition of having trouble walking with his hind legs, which the vets said was cerebellar hypoplasia. Even though the vets said it was something else, Healthy Paws was quick to point out that because of this "condition" which was present during our waiting period, they cannot insure our claim. Our cat clearly had an illness, but because they claimed there was a pre-existing condition that didn't necessarily have to do with the virus (with no medical proof), they refused to reimburse our thousands of dollars to watch our cat die. They went against our vet reports to pinpoint that single condition to not insure our cat.
Insurer: Healthy Paws
By: Mimi
Great pet insurance!
I have two dogs and Embrace has been extremely responsive and easy to work with on all of my claims! They have covered everything that they said they would and I would highly recommend them to anyone looking for insurance. Their claims process is personal, easy to navigate and quick too!
Insurer: Embrace
By: Wendy
Review
This insurances has been a peace of mind given the fact that I rescued a dog and did not have much, if any, information in regards to her past.
Insurer: ASPCA
By: jaclyn
Affordable - full coverage!!
Healthy Paws has been amazing from day 1. After doing some research and seeing HP was rated the highest, we signed up almost immediately after adopting our pet from the shelter. Literally the day after our 2 week probationary period, we had to take our dog to the emergency room. I downloaded the HP app, made a profile for Luna and submitted the receipt, no questions asked, after our deductible, they sent us a reimbursement within a week. Our pup has has had a slew of health issues there has never been a problem! The most recent health was a torn ACL which is a major surgery. I called and asked questions, all of which were clearly answered and soon after her surgery was once again quickly reimbursed for a hefty amount. NOT ONLY were we reimbursed quickly, we received an e-mail from Tim Weiss at Healthy Paws asking how she was recovering. Can you imagine getting a call from a human insurance company about a recent surgery?! I also called to ask about coverage for rehabilitation after surgery, assuming there would be a certain amount of sessions we could do, but the woman said there's no cap, just the amount needed to get the pup back to full health. We have been incredibly happy with Healthy Paws for the 11 months we've had our dog and definitely recommend them to anyone searching for a great, supportive insurance for their pet!!
Insurer: Healthy Paws
By: Sara