218,644+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Our Dog Was Diagnosed With Can…
Our dog was diagnosed with cancer in the Fall of 2016 and Pets Best was right there when we needed them .All claims were processed in a very timely manner and there was no haggling or additional paperwork to get claims paid. We have recommended Pets Best to at least six of our friends and they all thanked us for referring Pets Best .The good news is our dog is still with us an cancer is in remission. Thank you Pets Best .
Insurer: Pets Best
By: Art
Pets Best Is Definitely On Top…
Pets Best is definitely on top of the claims process! I got reimbursed in about 5 days! I highly recommend them!!!! I have insurance on all 3 of my Italian Greyhounds!
Insurer: Pets Best
By: Shellie
My Dog Has Canine Lupus, It Ac…
My dog has canine lupus, it acts up occasionally, and she needs extra meds, besides her daily two meds to keep her in check. An ongoing concern, but thankful I was wise enough when she was a pup to purchase health insurance for her.
Insurer: Pets Best
By: Jane
Overall, I Am Extremely Satisf…
Overall, I am extremely satisfied. Claims are very easy to fill out which is what I love and since I now fax my claims, it makes a difference in the response time as opposed to US mail. The breakdown at times, takes me a little time to understand but once I take the time and focus, I get it. But what I love most, is the easy to complete forms. Also great customer response and support when I call. Never have to wait and questions are answered quickly in a polite and helpful manner. Thanks! Great job overall
Insurer: Pets Best
By: Linda
The Payment Was Relatively Lar…
The payment was relatively large and Pets Best sent it promptly. I really appreciate that!
Insurer: Pets Best
By: Sharon
When I Called To Cancel My Pol…
When I called to cancel my policy for our dog who died, the agent was sincerely sympathetic. That was nice.
Insurer: Pets Best
By: Ellen
No complaints
I have submitted several large claims over the last few yrs. Reimbursement has always been timely, even if additional info is needed, and has been right about at 90% of the allowable amount claimed. Follow up calls after claims are processed are nice 😊
Insurer: ASPCA
By: Torri Boggio
no reservations, would recommend this company
ive had dogs in my life for more than 30 years and never had health insurance for any of them. then we got eli, a french bulldog, and i did no research about them before we fell in love. well, seems like french bulldogs seem to have allergies. good thing we got healthy paws pet insurance because after 3 years of owning eli, his allergies popped up. i can honestly say, without blinking an eye, that every single person i have dealt with at healthy paws has been kind, compassionate, understanding and took the time to explain every single question i had. and i had many. they were patient as well and i would easily recommend healthy paws to anyone interested in pet insurance. sincerely betty nicholson
Insurer: Healthy Paws
By: betty nicholson
BEST INSURANCE OUT THERE TRIED THEM ALL
First off let me just start by saying I did absolutely the most research a human could possibly do before buying pet insurance for our new pup because we had such an awful experience with our first dog we switched companies about five times and we tried every company "highly recommended" by our vets and everyone out there! They were awful! They had horrible customer service, we were forced into situations where we were basically negotiating how much we would actually get paid having to call and submit documents after documents a million things not covered ect. Within a month of having Healthy Paws for Elsa she was attacked a dog park she couldn't walk and we rushed her in to the vet turns out she had a condition called luxating patella her tendon basically came off of her bone gross! They did emergency surgery that same day and it was $3000 we file the claim and within three days it was approved and we had a check in the mail two days later! The check was $2600!! They had covered 2700 and took the 100 deductible off of the top so we didn't have to pay it out of pocket up front and that deductible was an entire years deductible! Not a per incident deductible like most companies! That became very important when four months later she lost the use of her other leg and had to have the same emergency servers just on the other side !! Insane ! That time the bill was $3300 and they covered almost $2900 talk about saving the bank account haha I would have purchased a new car basically if I would have had to pay out of pocket not to mention they cover all of the medications in between! They have a simple turn key app you take pictures of your claim and boom you're done! It's amazing ! Simple and stress free! Best pet insurance out there! Don't be fooled by companies that raise their rates to cover your "wellness" exams most of that is bologna and cheese and if they cover the exams chances are they cover a lot less on the really expensive stuff ! Get a wellness plan through your vet for the exams and get healthy paws for their health coverage! I recommend to EVERYONE!!
Insurer: Healthy Paws
By: Jessica