216,635+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,635 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Must have for pet owners !
Fabulous insurance; you get to set your deductible and claims are filed so easily and very promptly processed. Great piece of mind to have this insurance for whatever may come up with my 3 wonderful dogs.
Insurer: Pets Best
By: Marcy
Pets Best is awesome!
Buddy became diabetic last August and Pets Best has been there with us through it all. I cannot say enough good about Pets Best.
Insurer: Pets Best
By: Jim
The best!I
I cannot recommend Healthy Paws highly enough. I adopted a dog and due to Vet miscommunication I didn't get a proper check up done on pick up (even tho at the time they said it was enough to use for insurance purposes, later they said it wasnt). So a month later my dog was diagnosed with a serious leg issue and I didn,t have the correct pre insurance exam paperwork. So Insurance wouldn't pay right? Wrong. Healthy Paws worked so hard with me to help, and ended up accepting my dog's adoption paperwork in lieu of the correct exam. And I'm not talking inconsequential sums here, I was so impressed by their absolute determination to help. I found them so helpful and the proper human face of insurance companies. I cannot imagine why anyone would Insure their pet anywhere else.
Insurer: Healthy Paws
By: Christine
Pets Best is the best
I have insured five dogs over the years with Pets Best and have been very happy with how clear and upfront they are about coverage. I wish human coverage would be so clear. When I called Pets Best customer service about what my dog was going to need they told me it would more than likely be covered and I would receive reimbursement quickly. I felt with my 80% reimbursement I could afford to give my dog the best of care she deserves after all the care she has shown me. Plus, she's an older dog and Pets Best didn't hesitate to cover her!
Insurer: Pets Best
By: Loti
Very good service
Fast claim service. Friendly staff. Very glad I have this coverage for my dog. It is comforting to know I have good coverage for my pet
Insurer: Embrace
By: Mary
A SPECIAL SERVICE FOR DOG AND CAT OWNERS
Every once in awhile something comes along you can't believe. Well Embrace turned out to be the real thing. We have submitted several claims and they were paid immediately. It is worth joining. Our vet sends in the form with the proper docs and it seems before I get home that day, Embrace acknowledges they received a claim and will process it as soon as possible. We certainly realized Embrace may not be able to pay for all claims, but the ones we qualify for are paid to us very quickly. Their telephone service is second to none...We are glad to be on their membership list...and you will be too!
Insurer: Embrace
By: RICHARD
So far, Embrace is awesome
It was nice to get something at the Vet covered for my dog and to get a refund check!Embrace took care of everything quickly.
Insurer: Embrace
By: Barb
Absolutely the best customer service every time!!
We have two 7 1/2 month old Yorkies and have had Wellness Insurance for them since the day we got them. Its has been such a big help!! Reimbursements come back so quickly after the claim is filed and when something is not covered They have an explanation of benefits that reminds you of your coverage. I've had to call several times for different reason and I've never had to deal with anyone giving attitude or getting frustrated when I ask questions even if they seem silly. I forgot to update my Debit card info with them when I received a new one. I received an email and called immediately to update, even then they were completely understanding and helpful!
Insurer: AKC
By: Becky
ABSOLUTE SCAM! STAY AS FAR AWAY AS POSSIBLE!
ABSOLUTE SCAM! STAY AS FAR AWAY AS POSSIBLE! Found out my Yorkie had Kidney Failure and the only piece of positive news was that I purchased pet insurance about a half a year earlier. After paying out of pocket for all treatments to try and save her life I find out all claims are denied because I took her to the vet a few months before purchasing the policy when she hurt her ankle!! THAT IS NOT A PRE-EXISTING CONDITION!!What's even a bigger SCAM is why did they let me sign up and pay monthly premiums while knowing that they would DENY all future claims?? Furthermore, they kept trying to charge me premiums after finding out my dog had a TERMINAL DISEASE! UNETHICAL LYING CROOKS! I found out today that my dog now has stage 4 kidney failure and needs to go to the ER and be hospitalized at a rate of $1,800 for 24 hours.. if only I was smart and had purchased pet insurance ahead of time *sarcasm*
Insurer: Pets Best
By: Jack