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Pet parents across the U.S. and Canada have left over 216,635 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good reliable service
Have had this insurance for years, and have never had any complaints
Insurer: ASPCA
By: JFLII
Frustrating and Costly
We started with AKC Insurance when our dog was a pup. Premiums were reasonable, just over $30 a month for sick coverage only. Around age 3-4 she had some health issues and claims that were covered reasonably, though never near what we were paying the vets in a metro area. Even though our dog had very few claims after that and was quite healthy, the rates more than doubled when she turned 7, then doubled again at age 10 (AKC told us this is normal), and finally increased to over $2,000 this past March (and this does NOT include wellness care!!). Everyone else we've talked to with pet insurance is shocked at what we are paying. Since our dog has been quite healthy for most of her life, we considered dropping the insurance this year just before she turned 12. In May she developed a neurological condition and we were glad we still had insurance, however, it recently took four months for $3,500 in costs to be processed and paid at just over $2,000. Because of the number of calls, faxes and communications required of my vet to process the claims, my vet has had to charge us separately for her administrative time. She believes the insurance company seem to be trying to avoid or delay paying on claims. And she finds AKC to be the most difficult insurance company to deal with. Furthermore, we've discovered that any condition a pet has is limited to a $3,000 lifetime incidence limit!! Be sure to read the fine print in the policy. There are many exclusions and limits that you wouldn't expect. Premiums are going up and coverage is going down. And the claims process has become quite time consuming and frustrating.
Insurer: AKC
By: Diana
Healthy Paws rates 10+
Healthy Paws Pet Insurance is amazing! They have paid over $10,400. (ten thousand four hundred dollars) for my dog's surgeries since July 2016. It's easy to send in a claim, I take a picture of the bill with my iPad and send it in (no forms to fill out) they always respond quickly. Customer Service is excellent!!! I am very happy with how my claim was handled, I highly recommend Healthy Paws Pet Insurance.
Insurer: Healthy Paws
By: Linda
Healthy Paws stomps the competition!
I have both my Frenchies insured with Healthy Paws and I wouldn't change that for anything! I've unfortunately had quite a few claims and HP reviews them quickly and I have a check in my hands within 2 weeks. It's utterly amazing. I just take a picture of the invoice with my phone and upload it on their app. No claim forms and zero hassle. It's amazing. There is NO other pet insurance that compares. Period. Thank you Healthy Paws Pet Insurance! A++++++++
Insurer: Healthy Paws
By: Irish
Claim..
Just want to say it took a couple times to get the claim delivered by fax but after that things went smoothly. I had a different company before so I just needed to adjust! I had taken Molly to the vet to check her eye as she was wiping it many times. The vet took care of her issue and the insurance backed their claims up by quickly reviewing and following through. I had requested that they confirmed faxed paperwork and that was done quickly. I feel they have done a good job!
Insurer: Pets Best
By: Linda
Embrace has been (almost) all we could hope for!
Our 12 year old Pit Mix, Brandy, was listless, had no appetite, a touch of diarrhea. All of these a very out of character for this still energetic girls with a good appetite. The vet ran lots of tests that were inconclusive. But also found dehydration and gave a big dose of sub-cutaneous fluids. The total for all the tests, xrays, procedures, and substances was around $500! And Embrace covered it all. The only reason I've given them a 9, instead of 10, was that they considered our earliest claim to be for a "pre-existing condition." Too complicated for this space, but we'd only adopted Brandy a couple days when we signed up for the insurance so it seemed pretty harsh.
Insurer: Embrace
By: Carolyn
Enables pet parents to seek the best care possible
Recently my dog suffered a compressed disc while playing with his buddy. After a month of intense down time prescribed by his neurologist he suffered complications with a stagnate GI track.Through all the x-rays, MRI, hospitalization and IV medication, Healthy Paws Pet Insurance has been reliable and timely in processing his claims. I usually receive a reimbursement check within 7 days of submitting a claim. In fact a claim I submitted the Sunday after Thanksgiving was processed that very day and the reimbursement check arrived three days later. It is stressful enough to have an injured/sick pet without worrying how to pay the vet bills. Healthy Paws has enabled me to seek the best care possible because of the coverage it offers and diligence in processing claims.
Insurer: Healthy Paws
By: Susan
The best pet insurance and great customer service
I have had healthy paws insurance for a little over four years now on my cocker spaniel Rosie. She had cataract surgery and implant in both eyes. In the last year she developed glaucoma in the right eye which could not be controlled by medications. She recently had to have the right eye removed, which was a very tough decision and broke my heart. She loves being outside and watching birds. Healthy paws has been there thru it all and emailed me to check on her after surgery. Plus anytime they email me they always say they hope Rosie is doing okay. They have great customer service and always answer my questions and seem to really care. I highly recommend them.
Insurer: Healthy Paws
By: Sandy
Very good pet insurance company!!!!!
I think Embrace Pet insurance is outstanding!! I have researched other pet insurance companies online and read reviews of other companies. By far Embrace is above them all!!! I am very pleased with the excellent, prompt service that I have received.
Insurer: Embrace
By: Bill
Smartest Decision Ever!
We are thrilled with Caitlin's Healthypaws insurance. She is just 2 years old but has already had major surgery and an illness requiring ICU admission. The bills would have incapacitated us but with the low deductible and high percentage of payment from Healthypaws, our share was small compared to the total cost. I think the smartest decision we ever made (besides adopting Caitlin) was insuring her at Healthypaws!
Insurer: Healthy Paws
By: Doreen