216,496+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

216,496 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,773 reviews

4.9
Healthy Paws

11,054 reviews

4.9
Fetch

5,377 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,927 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

July 31, 2025

Costly Poor Coverage

I cannot say enough negative about Trupanion. They will find any excuse not to pay a claim (and I don't make many). Dog had an ear infection and they refused to pay because they said that he had a prior record of allergies. Putting aside that the allergies to which they refer turned out to be a behavioral issue and not allergies the doctor said this was no an allergy. On medicine if I buy it CHEAPER from the doctor's online pharmacy they will not pay the shipping charge which when combined with the costs of the medicine is less than buyi9ng it from the office. Yet they prefer to pay the higher amount. They blame the DVM for their slow processing of claims. I was with Pet Plan for 10 years and they were flawless but they no longer are seemingly around. I have to imagine that most of the other underwriters are better than Trupanion. Steer clear of Trupanion.

Insurer: Trupanion

By: Robert

Useful
Verified July 31, 2025

MetLife is amazing

MetLife is amazing! Always excellent customer service. The app is easy to use and claims are handled quickly. I will always carry a pet insurance policy through MetLife moving forward.

Insurer: MetLife

By: Susan Barker

Verified July 31, 2025

I have had this insurance since I'm got my dog

I haven't had any problems with this insurance

Insurer: MetLife

By: Anita Brown

Verified July 31, 2025

At first till we understood what we…

At first till we understood what we needed for paperwork - it was a slow start - but now within the 5- 10 days- we get our money

Insurer: MetLife

By: Constantina Bizios

Verified July 31, 2025

Efficiency

Efficiency, always ready to help, kindness, process the invoices very fast and reimburse faster.

Insurer: Spot Canada

By: Maristela Valente

Verified July 31, 2025

So easy to submit claims

So easy to submit claims

Insurer: MetLife

By: Susan Colling

Verified July 31, 2025

Quick and easy

Submitting a claim is very easy and reimbursements are quick.

Insurer: MetLife

By: Dorie Kane

Verified July 31, 2025

Makes pet healthcare affordable

This is a great solution in making pet healthcare more affordable.

Insurer: MetLife

By: Joey Meyer

Verified July 31, 2025

Prompt and knowledgeable service

Prompt and knowledgeable service

Insurer: Prudent Pet

By: Mike

Verified July 31, 2025

Never had any issues with Metlife…

Never had any issues with Metlife helping us with our Furbabies ... without Metflife I literally would never own a pet. They are that crucial to our peace of mind.

Insurer: MetLife

By: Kareem Hudson or Erin Conley

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