216,496+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My first claim was handled by a…
My first claim was handled by a reviewer who either knowingly committed fraud or was simply incompetent, not sure which one it was. When I called to question it, i was told i would need to appeal it even though my vet’s documentation was fine so we sucked it up. Since then, we haven’t had any issues and are pretty pleased. The refunds take a little long to receive but that’s not a major problem for me. Overall, i am satisfied. If the first claim had been corrected, i would give 5 stars. Update: it took 2 weeks for someone to get in touch with me about my review. They maintained they were correct in their review. My puppy hurt is leg while sleeping in his crate. The vet notes show he had an x-ray that showed possible fracture at growth plate, was lame and painful. Was given pain meds. Because we didn’t physically see the accident occur, and vet took notes of “no known accident” because he was alone when it happened, MetLife denied the claim, categorizing it a soft tissue INJURY but calling it an illness (which he was in waiting period for coverage). Make that make sense.
Insurer: MetLife
By: Angela Champion
It was super easy to submit my claim
It was super easy to submit my claim! And i received my money back very quickly!
Insurer: MetLife
By: GERMAN GUADARRAMA
It is easy to file claims and they are…
It is easy to file claims and they are processed in a reasonable amount of time. Any time I have called with questions, the staff has been helpful.
Insurer: MetLife
By: Linda B
Responsive and Helpful
The rep took time to go over information and options and answer questions. He helped me choose the best option for my pet.
Insurer: MetLife
By: Katie T
I am very pleased with this company and…
I am very pleased with this company and their quick response to claims submitted. Thank you
Insurer: Embrace
By: Karen Rustman
Definitely Life Changing!
I got my puppy insured as soon as I adopted him, and I am thankful I did! With an unknown autoimmune disorder, my dog is virtually allergic to most foods, and trupanion has allowed me to do all the necessary testing and treatment that I otherwise would not be able to afford. I am so thankful I went with Trupanion!
Excellent coverage and extremely…
Excellent coverage and extremely friendly agents every time I call!
Insurer: MetLife
By: Kate Brown
Easy, fast process!
Submitting claimes is easy, coverage is fair, and payment is fast!
Insurer: MetLife
By: KimRum
Thier name says it all!
Best insurance company ever. My husky has several health issues and if it weren't for Pets Best i would have had to give her yo a rescue so she could get the treatments she needs. Claims process is super easy. Pets Best us very responsive and let's you know where your claim is in the process. Love this company. Thanks for helping me to be able to keep our girl right here where she belongs.
Insurer: Pets Best
By: Clydene
Such helpful and friendly guidance…
Such helpful and friendly guidance provided. Made the change I requested with ease.
Insurer: Spot
By: Jennie Scott