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Was very happy with Trupanion.
Was very happy with Trupanion. Thank yous
Insurer: Trupanion Canada
By: Kathleen
Representatives are always very helpful when I call and they take their time to answer all of my questions.
Representatives are always very helpful when I call and they take their time to answer all of my questions. Very easy to work with!
Insurer: Trupanion Canada
By: Patricia
I didn't have to wait a long time on the phone to speak to someone and she answered my question quickly and effectively.
I didn't have to wait a long time on the phone to speak to someone and she answered my question quickly and effectively.
Insurer: Trupanion Canada
By: Chary
Issue still not resolved re payment for Morgan's insurance.
Issue still not resolved re payment for Morgan's insurance. Bank confirms there is no problem with credit card.
Insurer: Trupanion Canada
By: Patricia
Your customer representatives are very pleasant and helpful and address any concerns.
Your customer representatives are very pleasant and helpful and address any concerns.
Insurer: Trupanion Canada
By: Suzanne
Your customer representatives are very pleasant and helpful and address any concerns.
Your customer representatives are very pleasant and helpful and address any concerns.
Insurer: Trupanion Canada
By: Suzanne
I didn't have to wait a long time on the phone to speak to someone and she answered my question quickly and effectively.
I didn't have to wait a long time on the phone to speak to someone and she answered my question quickly and effectively.
Insurer: Trupanion Canada
By: Chary
Submitted claim on May 16th.
Submitted claim on May 16th. Still waiting for response
Insurer: Trupanion Canada
By: Cavan
Issue still not resolved re payment for Morgan's insurance.
Issue still not resolved re payment for Morgan's insurance. Bank confirms there is no problem with credit card.
Insurer: Trupanion Canada
By: Patricia
I was very disappointed that you did not cover hospital stay.
I was very disappointed that you did not cover hospital stay. I expected you to cover it. The cat had been in hospital for 3 days.
Insurer: Trupanion Canada
By: Bridget