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Thank god for Embrace pet coverage....
My 2 year old Rottweiler severely injured her back leg needing extensive very costly physical therapy and eventually surgery... her claims were in the thousands and having a family of 5 and a limited income I was VERY thankful I had health coverage with Embrace. My claims were paid within 7 days of filing, the reps at Embrace walked me through the process and were very helpful. I have recommended my friends who have just purchased puppies to Embrace who are actively buying a policy .. great insurance to deal with.... Mrs. Hurley
Insurer: Embrace
By: Vivian
Poor Piper
I called to inquire about the insurance for my new puppy. My other 2 rotaries had cruciate ligament tears. I was told that injury would be covered after a 5day waiting period. Unfortunately a week later my new puppy tore her cruciate ligament & after many faxes to trupanion they finally got the bill. I was then told at that time a cruciate tear wasn't an injury so she would not be covered. It was considered an illness & had a 30 day waiting period!!!! I guess since it's an expensive surgery they didn't want to pay. Another agent told me it was an injury but that injury is the only one not covered!! Terrible ins policy. Check the fine print & check the policy rules for that illness-& record the conversation. Be careful with this ins if you are considering it!!!
Insurer: Trupanion
By: Bob Scammacca
Every Time We Have Filed A Cla…
Every time we have filed a claim, Pets Best is always right on top of things with quick reimbursement.
Insurer: Pets Best
By: Vicki
It Was Fast And Easy. And Rece…
it was fast and easy. and received my check fast.
Insurer: Pets Best
By: Cheryl
Pets Best Was On Top Of It The…
Pets best was on top of it the whole way through. This is my second claim and both times I submitted with ease and even great customer service when needed. You guys rock!
Insurer: Pets Best
By: Hilary
My 11 Year Old Terrier Fractur…
My 11 year old Terrier fractured several teeth chewing on bones. I took her to a veterinary dentist (specialist) rather than regular GP because of her age. He safely extracted the two broken teeth and also found another broken tooth that I had forgotten about, it happened several years ago when she was hit by a car. He took that one out too. I had the specialty hospital file the claim and the payment went directly to them . PetsBest paid everything I could have expected on a $2800 claim, leaving me with the deductible, copay and office visit charge -- all fees that I had chosen to be my responsibility when choosing my plan. Payment was swift and painless. I recommend pet insurance to all pet owners; I wouldnt be without it."
Insurer: Pets Best
By: Pamela
Petsbest Has Always Been Very …
PetsBest has always been very prompt, responsive and easy to deal with regarding claims. Customer Service is always highly responsive and helpful. Very good company
Insurer: Pets Best
By: Barb
The Claim Process Is Easily Co…
The claim process is easily completed online. Response to submitted claims is prompt. I also like the direct deposit.
Insurer: Pets Best
By: Thea
Pre Existing is their famous excuse!!!
Don't get VPI FOR SURE!!!! We had a German Shepherd who was 100% healthy when we got her as a puppy....put her on the highest plan possible and 4 months later ended up getting her fixed. The day after the surgery she all the sudden stopped urinating and was severely blocked in the bladder, moving up into the kidneys. Took her back to the vet, of course, /'f they sent us straight down to GCVS (a specialty hospital that people from all over the US come to for disease, cancer, etc). Luckily it's 45 min from our home, but talk about expensive!!!! Her first 4 days in the hospital cost $4500...including another surgery to relieve blockage. All 3 specialists said that it was NOT caused from the surgery and is so rare that would be normal to be undetected until it actually hit the point she was at. But VPI claimed it was "pre-existing" and wouldn't cover even a single penny! Even after submitting proof of tests and testimonials from all specialtists saying it was not pre-existing...still, not one penny! At this point it was too late to change insurance companies bcuz then it really would be pre-existing. Therefore...after 6 yrs of medical treatment and many hospital stays and surgeries, we've spent over $30,0000 on our dog. Would do it again and again in a heartbeat bcuz she's one of the family BUT ridiculous that we had insurance company that wouldn't lift a finger to help. At all. Never has. By the way VPI...if not being able to urinate was considered pre-existing, common sense has it that she wouldn't have lived. Really?? Didn't know a dog could go 4 months (from the time we signed up with VPI) without peeing...ridiculous excuse if u ask ME! Sadly, we lost our Dakota 3 months ago after battling this rare disease! She died of kidney failure...which the vet agrees they could've possibly found a cure if insurance would've helped and instead used the money out of pocket to use towards research and exotic meds to try. Hmmmm. Prettt sad if u ask me. So now we just got another new puppy (Bentley) who is a 2 month old German Shepherd as well...and as I search for new plans and ask vets for recommendations, almost 100% of them have referred me TO Healthy Paws Insurance... so wish me Luck this time. And I sure hope Bentley is in good hands with them bcuz Poor Dakota was certainly NOT by using VPI. NEVER AGAIN!!!!
Insurer: Nationwide
By: Christi
Pre Existing is their famous excuse!!!
Don't get VPI FOR SURE!!!! We had a German Shepherd who was 100% healthy when we got her as a puppy....put her on the highest plan possible and 4 months later ended up getting her fixed. The day after the surgery she all the sudden stopped urinating and was severely blocked in the bladder, moving up into the kidneys. Took her back to the vet, of course, /'f they sent us straight down to GCVS (a specialty hospital that people from all over the US come to for disease, cancer, etc). Luckily it's 45 min from our home, but talk about expensive!!!! Her first 4 days in the hospital cost $4500...including another surgery to relieve blockage. All 3 specialists said that it was NOT caused from the surgery and is so rare that would be normal to be undetected until it actually hit the point she was at. But VPI claimed it was "pre-existing" and wouldn't cover even a single penny! Even after submitting proof of tests and testimonials from all specialtists saying it was not pre-existing...still, not one penny! At this point it was too late to change insurance companies bcuz then it really would be pre-existing. Therefore...after 6 yrs of medical treatment and many hospital stays and surgeries, we've spent over $30,0000 on our dog. Would do it again and again in a heartbeat bcuz she's one of the family BUT ridiculous that we had insurance company that wouldn't lift a finger to help. At all. Never has. By the way VPI...if not being able to urinate was considered pre-existing, common sense has it that she wouldn't have lived. Really?? Didn't know a dog could go 4 months (from the time we signed up with VPI) without peeing...ridiculous excuse if u ask ME! Sadly, we lost our Dakota 3 months ago after battling this rare disease! She died of kidney failure...which the vet agrees they could've possibly found a cure if insurance would've helped and instead used the money out of pocket to use towards research and exotic meds to try. Hmmmm. Prettt sad if u ask me. So now we just got another new puppy (Bentley) who is a 2 month old German Shepherd as well...and as I search for new plans and ask vets for recommendations, almost 100% of them have referred me TO Healthy Paws Insurance... so wish me Luck this time. And I sure hope Bentley is in good hands with them bcuz Poor Dakota was certainly NOT by using VPI. NEVER AGAIN!!!!
Insurer: Nationwide
By: Christi