217,336+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,336 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent Service
I am very satisfied with the service provided by Embrace. I submitted my claim and day later I received an email to let me know that my claim was ready. They also reimburse the full amounts of my two claims. Then I called customer service, it took approximately 10 minutes for someone to answer the phone, but I Ms. Jen was very professional in answering my question. I wanted to update my reimbursement method to EFT and she was able to do that over the phone. I think the only thing I would recommend is to allow the customer to update the reimbursement account, just like the payment method. This is to alleviate the waiting on the phone for more than 10 minutes. But overall, I am very satisfied with Embrace and its customer service.
Insurer: Embrace
By: Faaiviivi
the very bestin finanacial & prfessional
I can always count on trupanion to handle my claims promptly & without any problems. the staff is friendly, knowledgeble, & professional. they even deposit the money directly in my bank account.
Insurer: Trupanion Canada
By: michele
the very bestin finanacial & prfessional
I can always count on trupanion to handle my claims promptly & without any problems. the staff is friendly, knowledgeble, & professional. they even deposit the money directly in my bank account.
Insurer: Trupanion
By: michele
Expedient Claims Process
The claim was filed online through my customer account. I don't recall being notified of the claim decision, but knew to check my account for the settlement. My only disappointment was that methods of diagnosis for unknown illness was not covered by the insurance plan.
Insurer: Pets Best
By: Sandy
Highly Recommend Healthy Paws!
Healthy Paws is outstanding - we couldn't give it any higher of a recommendation! When our Jack Russell, Rocky, got diagnosed with congestive heart failure the medical bills started to pile up quickly but with Health Paws we were able to get him the care that he needed without having the stress of wondering how we'd have to cover all of the specialist fees. When Rocky passed away, the Healthy Paws team sent us a hand written condolences card that meant to world to our family as we were grieving. We currently have Healthy Paws for our bulldog, Cenzo, and our puppy, Lucca. Cenzo has had a nasty spat with skin issues (yay bulldogs!) this year with dermatologist bills and medication costing a small fortune. Again, without fail, Healthy Paws has paid all of the claims quickly and without question. Aside from the great service, the mobile app is terrific. After a vet appointment I can just take a picture of the bill and submit instantly and within a few days we have a reimbursement check in the mailbox. I would highly recommend pet insurance for any pet owner. For our family, we will always use Health Paws - we can't recommend them strongly enough!
Insurer: Healthy Paws
By: Seth
This is a awesome copany
They went above and beyond to help my dog who swallowed something that was in his intestines I recommend them to everyone can't thank them enough very caring people
Insurer: Trupanion
By: Andrew
Accidental ingestion is a pre-existing condition!
When I thought my puppy had swallowed a battery I contacted Figo to make sure I was covered and to ask some questions about the process. They informed me that if my puppy was inclined to eat non-food items, like getting into the garbage or swallowing a toy, then it is considered to be a pre-existing condition and they will not cover it. They also told me that they would only cover two instances of ingestion. And I have their best plan possible. Just an FYI.
Insurer: Figo
By: BLawyered
Claim for illness
My dog had a growth on her eye and we had to have multiple visits to ophthalmology and one sedation procedure. The procedure to file the insurance claim was very simple and the payout was very prompt.
Insurer: ASPCA
By: Debbie
Best insurance company in the world.
I am over 70 years of age and have never dealt with such a great company before my recent experience with Trupanion. The level of service was unbelievable. And my claim was quickly and professionally processed and paid.
Insurer: Trupanion
By: Ralph
Embrace Is Great!
Embrace has always been prompt in handling my claims. I rescued my Shih Tzu mix last April. I'm not great keeping up with paper work, so I had several claims to submit when I finally did email them. Some were wellness visits and some were for sick visits. My vet doesn't submit claims so it's up to me to submit them. Embrace always informs me when they receive my claims and keeps me up to date on the processing of the claim. Embrace was recommended to me by one of the volunteers involved in Molly's rescue and I'm delighted I went with them.
Insurer: Embrace
By: Jeanne