217,342+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,342 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,805 reviews

4.9
Healthy Paws

11,099 reviews

4.9
Fetch

5,434 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

March 08, 2017

I tried the instructions for sending in a claim from my phone, but didn't hear back.

I tried the instructions for sending in a claim from my phone, but didn't hear back. When I called to see if Trupanion received it, the rep couldn't tell me because she said it takes a couple of days, to call back. I did call back and it was never received. The second time I called, the gentleman was able to be very helpful.

Insurer: Trupanion

By: Colleen

Useful
March 08, 2017

I think the increase in rate is exorbitant and am concerned that it will be just as much every year, by which time your pet will be uninsurable with another company.

I think the increase in rate is exorbitant and am concerned that it will be just as much every year, by which time your pet will be uninsurable with another company. I will do more research before I make any changes because, the service is excellent.

Insurer: Trupanion

By: Ann

Useful
March 08, 2017

So my payment method got screwed around.

So my payment method got screwed around. You also took money out when I wasnt expecting and I got an NSF fee because of it. I also asked that payments come out on the 1st; called several times to confirm. August 2nd no payment? Had to call back in to resolve the issue once again.

Insurer: Trupanion

By: Angelica

Useful
March 08, 2017

The woman that helped me was amazing.

The woman that helped me was amazing. As a previous Supervisor please give her a raise. Other representatives lately when I tried to refer a friend referred to our pets as property and made a connection to our pets and auto/insurance policies. My family owns a well known insurance company. I am disgusted. That is the only reason I would rate not referring trupanion. This kind woman did not do that. I would refer my friends to her. No one else.

Insurer: Trupanion

By: Kristen

Useful
March 08, 2017

SO far I have received any reimbursement of claims that I have submitted.

SO far I have received any reimbursement of claims that I have submitted. I have paid a lot in insurance premiums but feel that each time I submit a claim there is always some reason why I cannot get reimbursed.

Insurer: Trupanion

By: Anahita

Useful
March 08, 2017

We already have a dog insured with Trupanion so was looking for a quote to add new puppy of same breed.

We already have a dog insured with Trupanion so was looking for a quote to add new puppy of same breed.The breeder offered 6 weeks coverage under other pet insurance plan and they had sent a quote. Reached out to Trupanion to coordinate start of coverage. And advised to call back just before terminatuon of puppy coverage. I was also told that our vet could provide a certificate to waive waiting period but that this must be used in 24hrs. No effort ro assist to coordinate coverage. Also a small discount would be helpful for a second pet. Have been a Trupanion customer for ovee 8yrs.

Insurer: Trupanion

By: Lisa

Useful
March 08, 2017

The invoice was processed incorrectly the first time.

The invoice was processed incorrectly the first time. If the person was "new/inexperienced" it should have been reviewed prior to final processing. I appreciated the person I spoke with resolving it immediately.

Insurer: Trupanion

By: Liane

Useful
March 08, 2017

Very courteous!

Very courteous!

Insurer: Trupanion

By: Paula

Useful
March 08, 2017

Trupanion has reliably partnered with me in times of crisis, alleviating financial stress so I can focus on giving my fur-babies the love and TLC they need.

Trupanion has reliably partnered with me in times of crisis, alleviating financial stress so I can focus on giving my fur-babies the love and TLC they need.

Insurer: Trupanion

By: Kate

Useful
March 08, 2017

Kathleen was very helpful & professional!

Kathleen was very helpful & professional!

Insurer: Trupanion

By: Carol

Useful

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