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Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We already have a dog insured with Trupanion so was looking for a quote to add new puppy of same breed.
We already have a dog insured with Trupanion so was looking for a quote to add new puppy of same breed.The breeder offered 6 weeks coverage under other pet insurance plan and they had sent a quote. Reached out to Trupanion to coordinate start of coverage. And advised to call back just before terminatuon of puppy coverage. I was also told that our vet could provide a certificate to waive waiting period but that this must be used in 24hrs. No effort ro assist to coordinate coverage. Also a small discount would be helpful for a second pet. Have been a Trupanion customer for ovee 8yrs.
Insurer: Trupanion Canada
By: Lisa
The invoice was processed incorrectly the first time.
The invoice was processed incorrectly the first time. If the person was "new/inexperienced" it should have been reviewed prior to final processing. I appreciated the person I spoke with resolving it immediately.
Insurer: Trupanion Canada
By: Liane
Very courteous!
Very courteous!
Insurer: Trupanion Canada
By: Paula
Trupanion has reliably partnered with me in times of crisis, alleviating financial stress so I can focus on giving my fur-babies the love and TLC they need.
Trupanion has reliably partnered with me in times of crisis, alleviating financial stress so I can focus on giving my fur-babies the love and TLC they need.
Insurer: Trupanion Canada
By: Kate
Kathleen was very helpful & professional!
Kathleen was very helpful & professional!
Insurer: Trupanion Canada
By: Carol
I've never had a problem with Truepanion.
I've never had a problem with Truepanion. Everyone is always so helpful. I never dred calling because it's alway resolved on the first call. Love you guys!Mellow's Mom Eleine
Insurer: Trupanion Canada
By: Eleine
It is always a pleasure to deal your customer-service focussed company.
It is always a pleasure to deal your customer-service focussed company.
Insurer: Trupanion Canada
By: Susan
I have recommended Trupanion to everyone I know who has a Pet.
I have recommended Trupanion to everyone I know who has a Pet. Trupanion is the Very Best! as well as All the Staff I have talked with on the phone.
Insurer: Trupanion Canada
By: Lana
I have had a very positive experience with you company.
I have had a very positive experience with you company. the people on the phone make a world of difference. They speak with happy, kindness, compassion, and a love for animals. Thank you.
Insurer: Trupanion Canada
By: Gina
Everyone at Trupanion has always been courteous and my claims are handled quickly and efficiently.
Everyone at Trupanion has always been courteous and my claims are handled quickly and efficiently. I recommend them all the time
Insurer: Trupanion Canada
By: Carole