217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
Claims processed very quickly, with follow-up phone call to let you know that it was done. Then another follow-up call to check how your pet is doing. Very nice people! Love them!
Insurer: ASPCA
By: Margarita
Top Notch!
I have a 9 pound Morkie who keeps getting into things and causing issues with his GI tract. Trupanion is amazing with quickly responding and reimbursing my claims. Their customer service staff are always very caring and concerned when I contact them with a question. I truly feel like they care about my pet.
Insurer: Trupanion Canada
By: Janine
Top Notch!
I have a 9 pound Morkie who keeps getting into things and causing issues with his GI tract. Trupanion is amazing with quickly responding and reimbursing my claims. Their customer service staff are always very caring and concerned when I contact them with a question. I truly feel like they care about my pet.
Insurer: Trupanion
By: Janine
Top Notch!
I have a 9 pound Morkie who keeps getting into things and causing issues with his GI tract. Trupanion is amazing with quickly responding and reimbursing my claims. Their customer service staff are always very caring and concerned when I contact them with a question. I truly feel like they care about my pet.
Insurer: Trupanion Canada
By: Janine
East of doing business
I've had a policy with Embrace for 5 years now. It has been very easy to file claims and review their statust. It has been worth every penny spent on the premium. I'd recommonend Embrace for sure.
Insurer: Embrace
By: Patrick
Wow... and thank you!
We were new customers to Embrace, and shortly after we became eligible to submit claims, we had a horrible coincidence take place - our cat, Kali, had to be rushed to the vet. We never thought we would end up using the insurance so soon, as our cats were relatively healthy outside of some ear stuff and dental issues. Originally, we thought that her swollen toes and odd behavior were the result of an injury since she's a clever kitty who had recently learned how to crawl inside our couch! So when we discovered the problems with her toes, we rushed her to the vet, thinking that it was a recent injury. This was the start of a 2-month long journey for Kali that started with a near-amputation of her toes that was canceled last minute after an EKG scan found a tumor in her chest. We received a referral for an oncologist who recommended surgery to remove the tumor. We found out that the condition on her toes was known as pemphigus and we suspected that she might have cancer. We were told by several vets that the likelihood may be high. Thankfully, the tumor was a benign one but the pemphigus would remain possibly for the rest of her life. The good news is that the tumor's removal means that her condition is much more mild than it was with the tumor in her, which means that the medications that she's one now are limited and therefore not nearly as debilitating as they might've been with higher doses. Through this very stressful time in our lives, when we thought we might lose our cat, we were so thankful for the Embrace insurance. I was almost certain that we might not receive coverage, being new customers, and due to some stories that I have heard about other pet insurers. However, Embrace was with us all the way. All claims were processed within a timely fashion & they even checked in with us during this time to see how we were doing. The website and submission process makes it very easy to submit claims & track them, and I love seeing the breakdown of what was covered. I'm so thankful for Embrace. Because we were in a position to make the best choice for our cat's quality of life, Kali now is much healthier than ever, and we hope to have many more years with her. I will never have an animal that I can't cover through Embrace.
Insurer: Embrace
By: L
Our Dog, Queen Victoria, Had T…
Our dog, Queen Victoria, had to have several growths removed. PetsBest was great at paying for the initial exam and for the follow up suregery.
Insurer: Pets Best
By: Mike
I Received A VeteranS Discoun…"
I received a veterans discount after the claims rep asked if I was a veteran which reduced my monthly payments...great customer service!"
Insurer: Pets Best
By: David
We Are Very Pleased With The E…
We are very pleased with the ease of filing claims and receiving reimbursement. I recently signed up for direct deposit which will be even easier. Its so comforting to know we have insurance on our beloved fur baby. Thank you! "
Insurer: Pets Best
By: Diane