208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Definitely recommend!
Has been an easy process of securing a rate and submitting claims. Definitely recommend!
Insurer: MetLife
By: Maddie Craddock
Denied claims for surgery
I was denied two claims for a tooth extraction that was deemed medically necessary. I was denied because they were called pre-existing conditions, which is complete garbage. The only time I needed help for a significant expense, I was denied.
Insurer: MetLife
By: Ryan Powers
Bobbie was great and helped me with…
Bobbie was great and helped me with exactly what I needed.
Insurer: Prudent Pet
By: kaykaykirleisicloud.com
Biggest issue is missing documentation
Biggest issue is missing documentation. There’s never enough information on what I am missing so I have to call Metlife. When you have a pet going through an issue and there’s more than one claim it’s very difficult to see what’s needed. Emails need much more detail. Every representative has been great work with.
Insurer: MetLife
By: Mona
Very efficiently run company
Very efficiently run company. My claims are processed very quickly.
Insurer: MetLife
By: customer
Timeliness and accuracy
I have found MetLife to respond in a timely manner and not question the treatment received for my puppy, trusting myself and the Vet. I appreciate that!
Insurer: MetLife
By: Lois Michaud
Got quickly to the underlying issue
Got quickly to the underlying issue
Insurer: MetLife
By: customer
Claims are processed in a reasonable…
Claims are processed in a reasonable time frame.
Insurer: MetLife
By: Robert DeFresco
I’m not sure why I continue to pay for…
I’m not sure why I continue to pay for this when they cover nothing
Insurer: MetLife
By: Patrick Wilson