218,808+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,808 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Feedback On Receipt, Processin…
Feedback on receipt, processing and request for medical records for my claim were very timely. I did not have to follow up on the process. Thanks.
Insurer: Pets Best
By: Lorraine
It Was So Upsetting To Find Ou…
It was so upsetting to find out Mr. Peabody had cancer. Your claims process really helped ease some of the pressure. It is so simple and reimbursement is fast. You could teach the human" health insurance companies how claims should process. "
Insurer: Pets Best
By: Sandra
Continuous great service from Embrace
Embrace Pet Insurance continues to provide excellent service for our dog and cat. Whether it is for heart medication, or surgery for lipomas for our dog, or treatment for kidney issues for our cat, Embrace comes through with the best coverage we have ever had from a pet insurance company. We highly recommend it.,
Insurer: Embrace
By: Daphne
Kudos to the team
When I had to put my cat, Deanna to sleep, we were at the emergency clinic. I filed a claim, and the claims team saw euthanasia, they canceled her policy. I was too upset to even think about canceling it myself. This year I went to emergency with Hoshi. The clinic had changed hands, so there is a new name. The claims team added the emergency clinic to my list of vets. I didn't think about adding the emergency clinic. They are great! KUDOS to everyone that has handled any of my claims! They have enough empathy to know when a pet owner is distraught, and can't think straight. Thank you sooomuch.
Insurer: ASPCA
By: Shirley Marcus
Better than human health insurance
I absolutely love Healthy Paws. I heard about the company from someone at the dog park, and ever since, for just under $40 a month my dog has been covered. Especially as a grad student, their help in times when my dog got really sick was invaluable. $1200 vet bills from an upset stomach turned into $112, with the $100 annual deductible and 10% copay. When my dog was hit by a car, I was out of my mind upset but at least I could confidently agree to every life-saving measure, irregardless of cost, because Healthy Paws paid 90% of the bill. Their claims processing is insanely quickly (I always get the reimbursement checks within a week of submitting) and they occasionally follow-up on my dog's health with a kind email too. The peace of mind and the substantial help they've already provided me is well worth the cost of another internet bill each month. They don't cover exam fees, any specialty food (I.e prescription food after an upset stomach), gland expression (which became a recurring problem after my dog was hit by a car), or more than one foreign object ingestion per year. But looking at other competitors, these were common in all policies, and I'm truly convinced Healthy Paws is the best out there.
Insurer: Healthy Paws
By: Kate
Excellent Support when we needed it!
My beloved dog was diagnosed initially with a degenerative spinal cord requiring MRI's, consults, and physical therapy. More recently he suffered a complete ACL tear, again needing a MRI, a couple of consults and surgery. He is recovering nicely and Healthy Paws has been very supportive. I send in a claim form with a copy of the bill and they PROMPTLY send the reimbursement. It is wonderful that they turn claims around quickly as the visits I mention are quite expensive. Their efficiency allows me to tend to my pet's recovery without previous time on the phone straightening claims out. I appreciate the service
Insurer: Healthy Paws
By: Joyce
Excellent, easy and compassionate staff.
I have been using ASPCA health insurance for my 2 huskies for years and they never disappoint me. The claim process is super easy and I've never had any problems with reimbursements. They even call you after they received the claim to see how your animal.is doing. The best health insurance out there.
Insurer: ASPCA
By: Dina
Great Service
Everything has been positive with my claims
Insurer: Embrace
By: William
Thank goodness for Embrace!
Our dogs are like our kids so pet insurance was a must. Anything can happen, thats life, and when it happened, we were so glad that we had Embrace. They are great on the phone, no long waiting times, super friendly staff and the claims are reviewed in a very short time period, between 10-20 days. It was so simple to take care of the paper work so that I can spend more time caring for my dogs. Thank you Embrace!!
Insurer: Embrace
By: Shannon
Superior service & easy to use!!!
The representatives I spoke with couldn't be more helpful and the process couldn't be easier. The reps answered all of my questions and were so caring, patient and kind and what I thought would be a long drawn out process was as easy as filling out a form online and submitting it. You get emails with the status of your claim and the refund was directly deposited before I even had a chance to check my emails for a status update.When you find a company that cares, I mean really cares about your pet, you feel protected and it now gives me serious peace of mind that my dog will always have exactly what he needs when he needs it. Thank you ASPCA for your superior customer service!
Insurer: ASPCA
By: Anna