218,294+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,294 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,294 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,826 reviews

4.9
Healthy Paws

11,137 reviews

4.9
Fetch

5,485 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,929 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 10, 2017

I think the process time for claims has become much longer than it used to be.

I think the process time for claims has become much longer than it used to be...and that I am disappointed with.

Insurer: Trupanion

By: Terry

Useful
May 10, 2017

Reviews of claims are taking too long.

Reviews of claims are taking too long. Two months is wayyyy too long.

Insurer: Trupanion

By: Monica

Useful
May 10, 2017

Always a pleasure taking with customer support

Always a pleasure taking with customer support

Insurer: Trupanion

By: Genevieve

Useful
May 10, 2017

unbelievable service, thank you

unbelievable service, thank you

Insurer: Trupanion

By: Jim

Useful
May 10, 2017

Great response time when turning in a bill.

Great response time when turning in a bill. Like that amount can be direct deposited.

Insurer: Trupanion

By: Adele

Useful
May 10, 2017

Trupanion was very helpful and gave me support when I needed the most (my dear Enzo died last Saturday) I am devastated.

Trupanion was very helpful and gave me support when I needed the most (my dear Enzo died last Saturday) I am devastated. There are just a few claims that need to be paid on his last visits to a doctor and to the Hospital . Thank you again for everything.

Insurer: Trupanion

By: Maritza

Useful
May 10, 2017

Everyone I've spoken to has been pleasant and knowledgeable.

Everyone I've spoken to has been pleasant and knowledgeable. What a surprise!!!!! Fully explained all questions and solved the issue in no time flat. Please don't change anything👍

Insurer: Trupanion

By: Susan

Useful
May 10, 2017

Good

Good

Insurer: Trupanion

By: Jim

Useful
May 10, 2017

The rep I spoke with was very professional and helpful.

The rep I spoke with was very professional and helpful. However, for the most part, Trupanion has not been supportive or helpful with my current situation. Rates have skyrocketed, while service and reimbursement have failed. I will NEVER recommend them to a friend, family or colleague.

Insurer: Trupanion

By: Sharon

Useful
May 10, 2017

I have been waiting since April 12 for confirmation on the bill sent to you by my vet.

I have been waiting since April 12 for confirmation on the bill sent to you by my vet.Also do not appreciate the condescending e-mail replies ("our pet loving etc. will get back to you") I want replies from real people. I had always been happy with your service - don't know what has gone wrong in this last month.....

Insurer: Trupanion

By: Philip

Useful

Compare top pet insurance providers plans.