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Excellent service and response by customer service.
Excellent service and response by customer service. Much appreciated. fmo
Insurer: Trupanion
By: Fred
I have sent in a claim twice and it still has not been rec'd and to send it again today.
I have sent in a claim twice and it still has not been rec'd and to send it again today.
Insurer: Trupanion
By: Mimi
I love how easy the claim filing process is.
I love how easy the claim filing process is. Someone always answers the phone promptly. My dogs have better insurance than me! No managed care! The claims are paid promptly. Thank you Trupanion.
Insurer: Trupanion
By: Pam
Trupanion rocksThank you
Trupanion rocks Thank you
Insurer: Trupanion
By: juan
I thought you always counted the same condition that a pet has as under one deductible, turns out that was not changed until Jan 2016.
I thought you always counted the same condition that a pet has as under one deductible, turns out that was not changed until Jan 2016. You could do a better job of making your policy more visible. At this point I would not recommend your company to anyone.
Insurer: Trupanion
By: Deirdre
I'm am so happy that I have Trupanion in all areas and posted it on Facebook and highly encourage friends to get Trupanion insurance for their dog/dogs
I'm am so happy that I have Trupanion in all areas and posted it on Facebook and highly encourage friends to get Trupanion insurance for their dog/dogs
Insurer: Trupanion
By: Debra
Though I don't want to deal with the trouble of disputing claim refusals, the rep I spoke with was very clear about how to dispute claim rejections and was very honest about what would/would not be covered and why.
Though I don't want to deal with the trouble of disputing claim refusals, the rep I spoke with was very clear about how to dispute claim rejections and was very honest about what would/would not be covered and why. And she was super friendly and wonderful to talk to!
Insurer: Trupanion
By: Lauren
more than 1 claim on your pet causes reflection and introspect to understand the process of the claim with the insurance policy to know how to move through the process.
more than 1 claim on your pet causes reflection and introspect to understand the process of the claim with the insurance policy to know how to move through the process.
Insurer: Trupanion
By: Stan
I was a bit disappointed that you guys don't have a system that lets you know which vets use the Trupanion Express.
I was a bit disappointed that you guys don't have a system that lets you know which vets use the Trupanion Express. Currently I go to Bay Animal Hospital in Manhattan Beach and they have the Express option and I love it! Im moving to Burlingame, CA and I'm looking for a vet that also has Trupanion Express and when I called Trupanion to get a list of vets that utilize that option, the girl said she didn't have such a list? I would think you would have that information somewhere in your files? Makes it a lot easier for us instead of calling around to all the vets in the area and asking them if they have it. I hope this would be a feature you have available in the future. Much more convenient.
Insurer: Trupanion
By: Tracey