218,294+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,294 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion rocksThank you
Trupanion rocks Thank you
Insurer: Trupanion Canada
By: juan
I thought you always counted the same condition that a pet has as under one deductible, turns out that was not changed until Jan 2016.
I thought you always counted the same condition that a pet has as under one deductible, turns out that was not changed until Jan 2016. You could do a better job of making your policy more visible. At this point I would not recommend your company to anyone.
Insurer: Trupanion Canada
By: Deirdre
I'm am so happy that I have Trupanion in all areas and posted it on Facebook and highly encourage friends to get Trupanion insurance for their dog/dogs
I'm am so happy that I have Trupanion in all areas and posted it on Facebook and highly encourage friends to get Trupanion insurance for their dog/dogs
Insurer: Trupanion Canada
By: Debra
Though I don't want to deal with the trouble of disputing claim refusals, the rep I spoke with was very clear about how to dispute claim rejections and was very honest about what would/would not be covered and why.
Though I don't want to deal with the trouble of disputing claim refusals, the rep I spoke with was very clear about how to dispute claim rejections and was very honest about what would/would not be covered and why. And she was super friendly and wonderful to talk to!
Insurer: Trupanion Canada
By: Lauren
more than 1 claim on your pet causes reflection and introspect to understand the process of the claim with the insurance policy to know how to move through the process.
more than 1 claim on your pet causes reflection and introspect to understand the process of the claim with the insurance policy to know how to move through the process.
Insurer: Trupanion Canada
By: Stan
I was a bit disappointed that you guys don't have a system that lets you know which vets use the Trupanion Express.
I was a bit disappointed that you guys don't have a system that lets you know which vets use the Trupanion Express. Currently I go to Bay Animal Hospital in Manhattan Beach and they have the Express option and I love it! Im moving to Burlingame, CA and I'm looking for a vet that also has Trupanion Express and when I called Trupanion to get a list of vets that utilize that option, the girl said she didn't have such a list? I would think you would have that information somewhere in your files? Makes it a lot easier for us instead of calling around to all the vets in the area and asking them if they have it. I hope this would be a feature you have available in the future. Much more convenient.
Insurer: Trupanion Canada
By: Tracey
Any time I have talked to someone at Trupanion I have been very impressed.
Any time I have talked to someone at Trupanion I have been very impressed. They seem very compassionate, which helps when dealing with a sick pet
Insurer: Trupanion Canada
By: Meryle
You guys are the best!
You guys are the best! I recommend you to anyone I come across
Insurer: Trupanion Canada
By: Breanna
What I was looking for was to get information about which vet/vet clinic each of the claims for our pet had gone to.
What I was looking for was to get information about which vet/vet clinic each of the claims for our pet had gone to. I can see all the claims online, but can't see that info. The representative was extremely helpful and was willing to look up any of the ones that I wanted and even offered to create a spreadsheet for me, but I decided it wasn't that critical. So, even though what I called for was not currently possible in the system (I'd suggest this be added to the claims history online), she was still very helpful and enjoyable to speak with.
Insurer: Trupanion Canada
By: Chris
This is by far the most satisfied I've been with any company I deal with.
This is by far the most satisfied I've been with any company I deal with. I can't believe how understanding and accommodating your company is. I'm very grateful.
Insurer: Trupanion Canada
By: Nancy