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Pet parents across the U.S. and Canada have left over 218,294 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I telephoned Trupanion cancel my medical insurance policy for my dog Mason as the premiums became cost prohibitive.
I telephoned Trupanion cancel my medical insurance policy for my dog Mason as the premiums became cost prohibitive. With $500.00 deductible, the premiums were in my view excessive....I have opened a saving account for his health needs at my local bank. Respectfully yours, Dennis Swain.
Insurer: Trupanion Canada
By: Dennis
I feel that the coverage comes up short in a certain area.
I feel that the coverage comes up short in a certain area. That is dental coverage or lack there of. One thing that can cause other medical problems is dental or mouth infections. Most caused by plaque. I pay for (almost $100)the best and think this should be included. Like once every couple of years.
Insurer: Trupanion Canada
By: Mary
This has been the easiest experience as far as insurance goes.
This has been the easiest experience as far as insurance goes. The turnaround is incredible and the service and reimbursement has been extremely fair!!
Insurer: Trupanion Canada
By: Jennifer
When my first cat died, i received a hand written and signed card, that meant alot to me.
When my first cat died, i received a hand written and signed card, that meant alot to me..keep on doing what you do, cause you are doing it right!! 😊
Insurer: Trupanion Canada
By: Nadiah
Every time I call they are very Plasent
Every time I call they are very Plasent
Insurer: Trupanion Canada
By: Maria
The representative was very kind and professional on the call and she helped resolved my concern.
The representative was very kind and professional on the call and she helped resolved my concern.
Insurer: Trupanion Canada
By: Janay
I found it a bit odd that a claim submitted and received on 04/20/17 was still waiting to be assigned on 05/09/17.
I found it a bit odd that a claim submitted and received on 04/20/17 was still waiting to be assigned on 05/09/17.
Insurer: Trupanion Canada
By: Crystal
It's always a hassle to get trupanion to pay their part if he bill while at the hospital.
It's always a hassle to get trupanion to pay their part if he bill while at the hospital. So I'm stuck with paying the whole bill then trying to get my money back. It's a problem.
Insurer: Trupanion Canada
By: Kelly
Customer Service representative was excellent
Customer Service representative was excellent
Insurer: Trupanion Canada
By: Lorraine
You have quickly responded to my claims and have taken care of them very proffesionly .
You have quickly responded to my claims and have taken care of them very proffesionly . Thank you.
Insurer: Trupanion Canada
By: Bonnie